[Remote] Global Digital HR Experience Specialist

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Hitachi Energy is seeking a Global Digital HR Experience Specialist to enhance the employee experience across the Digital HR landscape. This role focuses on embedding a human-centered approach, overseeing employee journeys, and driving actionable insights to influence global stakeholders in Digital HR initiatives. Responsibilities • Oversee the design of end-to-end employee journeys (e.g., onboarding, learning, performance, mobility) across digital HR platforms in close partnership with COEs. • Moments That Matter: Identify, design, and oversee critical touchpoints in the employee’s digital HR journey that significantly impact engagement and satisfaction in employee lifecycle. • Ensure digital experiences are consistent, intuitive, and reflective of the company’s EVP and culture. • Voice of the Employee Governance: Build and maintain governance frameworks for collecting and analyzing employee feedback on digital HR platforms through reference groups, surveys, focus groups, continuous listening, and pulse checks. • Insight-Driven Recommendations: Translate insights into actionable improvements and business cases for investment. Drive the identified strategic recommendations in close partnership with global Digital HR CoE and Sector leads. • Report experience impact to HR and leadership (e.g., adoption, productivity, engagement). • Stakeholder Collaboration: Partner with cross-functional teams and stakeholders to ensure alignment and integration of people experience initiatives across the organization. Skills • Bachelor’s or Master’s degree in HR, Information Technology, or a related field. • 3–5 years of experience in managing digital HR Platforms, employee experience, UX/UI, customer experience (CX), or web content management. • Experience working with cross-functional teams (IT, design, HR, analytics, etc.). • Working Knowledge of HR technology platforms especially Workday. • Understanding of Design Thinking, Service Design and UX principles, digital accessibility standards (WCAG), and responsive design best practices. • Ability to interpret and act on data insights to optimize digital experiences. • Strong analytical skills with the ability to translate data into actionable insights and capability to use analytics tools. • Familiarity with design tools such as Adobe XD, Figma, or Sketch and facilitation tools such as Miro, Mural etc. • Familiarity with survey tools, listening platforms, and experience design methodologies. • Strong human-centric mindset with the ability to translate employee needs into engaging digital experiences. • Excellent communication, collaboration, and stakeholder management skills. • Strong problem-solving and project management abilities; comfortable managing multiple priorities. • Detail-oriented, creative, and passionate about improving the customer digital journey. • Passion for creating inclusive, engaging, and meaningful employee experiences. Company Overview • Hitachi Energy is a renewable energy company that provides energy consulting services. It was founded in 1950, and is headquartered in Bengaluru, Karnataka, IND, with a workforce of 10001+ employees. Its website is Apply tot his job
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