[Remote] Inside Sales Representative-Catering
Note: The job is a remote job and is open to candidates in USA. Panera Bread is a leading catering service provider, and they are seeking an Inside Sales Representative to support their Catering Sales strategy. The role involves recovering at-risk clients, achieving sales goals, and building relationships to secure future orders. Responsibilities Achieve required KPIs: Number of dials and conversations per day, percentage of lapsing lists contacted and reactivated, and dollar value of reactivated clients High volume of outbound calling to at risk, lapsing, and reactivated clients to secure future orders and generate incremental and ongoing revenue Master the reactivation sales play and achieve a high conversion of lapsing clients Qualify clients and their respective organizations, gathering and tracking information in our CRM Understand client buying patterns and future needs, forecasting large transactions in our CRM Achieve assigned period, quarterly and target revenue goals through selling activities Prevent future lapsing of clients by building and maintaining relationships through account maintenance calls while ensuring client satisfaction Build relationships with local catering teams and partner to successfully execute catering orders and delight our customers Work in a virtual team environment and function as an extension of a regional Area Catering Sales Manager team, with a focus on recovering clients Team with Catering Sales Managers/Sr. Catering Sales Managers on regional sales efforts, methods to reactivate additional clients, and transitioning active buyers back to account management Actively drive and encourage online ordering and loyalty program sign-ups with clients Develop mastery of Panera Catering’s offer and how we operate as a selling organization, ultimately to become a quota-carrying sales representative Able to effectively manage time within the allotted 40-hour work week Attend and participate in team meetings Perform other job functions as directed by Leadership Available for travel up to 10% of the time Skills High School diploma required; Associate's Degree or higher preferred High-energy individual with a passion for sales and growing their business Experience making high volume of calls and executing defined sales plays Ability to engage with lost or lapsed clients and build relationships Experience and proficiency with CRM tools (Salesforce.com) and MS Office suite Sense of urgency, attention to detail with strong organizational and follow-up skills Ability to effectively prioritize and multitask Strong relationship building skills, especially via remote channels Excellent written and verbal communication skills Must be able to effectively work in a home or virtual based environment 1-2 years call center-like experience preferred Experience working in an extended sales team model preferred Company Overview Panera Bread is a bakery-cafe chain restaurants offers a wide array of pastries and baked breads. It is a sub-organization of JAB Holding Company. It was founded in 1987, and is headquartered in St Louis, Missouri, USA, with a workforce of 10001+ employees. Its website is