[Remote] Integration Engineer, Client Experience

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. TrueML is seeking a client-facing Integration Engineer to join their Client Experience team. This highly technical role involves gathering requirements and delivering bespoke technical solutions to optimize customer outcomes, focusing on integration design and operational efficiency. Responsibilities • Serve as the technical expert to design, build, test, and deploy bespoke data integrations and custom solutions that fulfill unique client requirements during the onboarding process. • Collaborate closely with the Implementations team to review client data, define technical scopes, provide accurate effort estimates, and establish clear timelines for integration delivery. • Ensure all custom code and integration services adhere to internal best practices, maintain high quality standards, and are robust, scalable, and secure. • Design integrations with the client operations team in mind, ensuring a smooth technical handover post-go-live and establishing clear processes for ongoing maintenance and support. • Identify opportunities to standardize common integration patterns and build reusable tools, scripts, and templates to increase the efficiency of the overall Client Experience team. • Create and maintain detailed technical documentation, including architecture diagrams, integration specifications, data dictionaries, and operational runbooks for every deployed solution. • Provide technical support and escalation for integrations, working to quickly resolve production issues that require deep knowledge of the custom solution. Skills • Bachelor's degree in a related field or equivalent experience. • 5+ years of professional experience in a highly technical role such as Integrations Engineer, Solutions Architect, or Technical Consultant. • Possess and consistently apply a deep understanding of industry best practices for system architecture, data security, and API design. • Expert-level proficiency in Python, with experience in Golang or similar compiled languages. • Mastery of SQL and a strong understanding of both relational and NoSQL databases. • Extensive experience with designing, implementing, and managing 3rd party API integrations. • Proven experience with cloud-based technologies and advanced skills in scripting and automation to solve complex business problems. • Demonstrates a high degree of autonomy, thriving in ambiguous situations and managing multiple priorities and deadlines with minimal supervision. • A strong understanding of business operations, objectives, and strategies, with the ability to align technical solutions with business goals. • Proven track record of designing, building, and delivering complex technical solutions for enterprise clients. • Proven experience in designing, implementing, or administering Managed File Transfer (MFT) solutions to ensure secure and reliable data exchange. • A BS in Computer Science or a similar technical discipline is strongly preferred. Company Overview • TrueAccord uses behavioral analytics, machine learning and an omni-channel digital approach to collections. It was founded in 2013, and is headquartered in Lenexa, Kansas, USA, with a workforce of 201-500 employees. Its website is Company H1B Sponsorship • TrueAccord has a track record of offering H1B sponsorships, with 1 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job
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