[Remote] Quality Assurance Manager (Remote in TX or GA)
Note: The job is a remote job and is open to candidates in USA. Three Oaks Hospice is dedicated to providing high-quality hospice and palliative care. They are seeking a passionate Quality Assurance Manager to ensure compliance with regulatory standards and improve patient care through auditing and monitoring quality processes. Responsibilities • Serve as a resource to the clinical team and provide compliance guidance • Conduct ongoing medical record audits to ensure adherence to state, federal, ACHC, CHAP and professional standards • Assist with mock surveys and recommend corrective actions • Develop and implement corrective action plans based on audit findings • Review patient charts and provide documentation feedback to leadership • Complete time-sensitive audits and clinical projects • Collaborate with market leadership to improve patient care, satisfaction, and quality outcomes • Provide evidence-based training and education related to compliance and audit results • Educate staff on Hospice Quality Report Program (HQRP) interpretive guidelines • Report audit findings accurately to leadership and compliance • Perform other duties as assigned Skills • Graduate from an accredited school of nursing, minimum associate's degree in nursing; Bachelor's degree in nursing preferred • Active Registered Nurse (RN) license • Minimum of 2 years of clinical home health or hospice experience • Minimum 1 year managing EMR back-office workflows; HCHB experience preferred • Valid driver's license, auto insurance and reliable transportation • Strong knowledge of state/federal regulations and hospice care standards • Experience with identifying compliance issues and implementing corrective actions • Experience developing and delivering effective training strategies • Excellent communication, relationship-building, and coaching skills • Ability to manage multiple projects independently with attention to detail • Proficient in MS Office Suite (Word, PowerPoint, Excel, Outlook) • Must be willing and able to travel up to 20% of the time, including overnight and occasional extended trips as needed to support business operations • Bachelor's degree in nursing • HCHB experience • ACHC or CHAP knowledge Benefits • Outstanding compensation package • Medical Insurance after 30 days of employment • Dental, Vision and Life and AD&D & Long-term Disability – 100% Company Paid for employee. • Generous Paid Time Off • Comprehensive new hire onboarding with ongoing support • Opportunities for advancement • Work/Life balance – we practice standardize staffing models and patient ratios Company Overview • Three Oaks Hospice listen, care and serve to deliver comprehensive care tailored to the wishes and needs of patients and their families. It was founded in 2019, and is headquartered in Dallas, Texas, USA, with a workforce of 501-1000 employees. Its website is Apply tot his job