[Remote] Revenue Operations Analyst - Quote to Cash

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Traliant is an award-winning technology company transforming compliance training. They are seeking a Revenue Operations Analyst to build and own the Quote-to-Cash process, ensuring every deal is structured, approved, booked, and handed off correctly. Responsibilities • Own and continuously improve the Quote-to-Cash lifecycle, from quote creation through order processing and Finance handoff. • Develop and manage SLAs with Finance and Legal to ensure predictable turnaround times. • Build and maintain the approval matrix and signing authority matrix in coordination with Legal and Finance. • Establish and document business rules for deal compliance: license counts, pricing, contract terms, and billing alignment. • Ensure all booked deals are created accurately in Salesforce and comply with Finance and Legal standards. • Serve as the business owner for DealHub, managing product/pricing setup, and integration with Salesforce. • Partner with Sales, CS and RevOps to ensure DealHub workflows reflect current business policies. • Maintain data integrity and synchronization between DealHub and Salesforce, working with technical owners (Salesforce Architect and Rev Ops Analyst) as needed. • Provide guidance on complex or non-standard deals: pricing exceptions, multi-entity contracts, or unique terms. • Partner with Sales and CS leadership on deal structuring and ensure approvals follow the defined matrix. • Document and communicate deal desk policies and processes to GTM teams. • Track and report SLA compliance and deal throughput metrics. • Create visibility for Sales, Finance, and Legal on deal velocity and process health. Skills • 3+ years in Revenue Operations, Sales Operations, or Deal Desk / Q2C Operations within a high-velocity SaaS environment. • Hands-on experience with Salesforce and DealHub or similar CPQ / Contracting tools. • Strong process thinker who can design governance across multiple functions. • Detail-oriented with a high bar for accuracy and compliance. • Skilled stakeholder manager. Able to align Sales, Customer Success, Finance, and Legal on shared SLAs and policies. • Proficient in Salesforce Q2C functionality: Opportunities, Opportunity products, Subscriptions, able to maintain product, pricing, and approval data. • Analytical and systems-minded, with a pragmatic, solution-oriented approach. • Exposure to Finance or Legal operations: order management, revenue compliance, contract review preferred. Benefits • Medical • Dental • Vision • Life insurance • Disability insurance • Paid parental leave • 401(k) plan • Employee assistance plan Company Overview • Traliant offers interactive, broadcast-quality, millennial-friendly compliance training that is fully customizable to suit businesses needs. It was founded in 2016, and is headquartered in Manhattan Beach, California, USA, with a workforce of 51-200 employees. Its website is Apply tot his job
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