[Remote] Sports, Entertainment, & Leisure Account Services Manager

Note: The job is a remote job and is open to candidates in USA. Block is a company that builds technology to increase access to the global economy, and they are seeking an Account Services Manager for their Sports and Entertainment Sellers. This role involves nurturing seller relationships, collaborating with account managers, and developing strategies for growth and retention within a complex customer base. Responsibilities • Be responsible for growing and retaining the existing customer base within our key Sports and Entertainment Seller relationships • Collaborate closely with Senior Account Manager and Account Executives to develop growth and retention strategies for our Sports and Entertainment Sellers • Understand customer needs to help achieve their business goals through Square • Cross sell and upsell products and features by discovering customer leads • Effectively and strategically address customer concerns and issues • Collaborate closely with a Senior Account Manager to help grow our Sports and Entertainment footprint • Work with Sales, Support and Product teams to make sure customers have the best possible experience across all aspects of Square • Help close any operational gaps required to effectively manage these seller relationships • Support account management peers by taking on a product specialization, becoming an expert on a product or process, and delivering feedback to PMs Skills • 2 - 3 years experience in Sales, Business Development, Relationship Management or related field • Experience discovering and closing sales opportunities and building client relationships • Experience successfully managing a pipeline to achieve revenue targets • Strong interest in business operations and strategy • Excellent organizational, analytical, written, and verbal communication skills • Passion and knowledge about how new technologies can help better serve small and medium size businesses • Comfort in ambiguity and providing feedback on new processes that will be need continued refinement • Entrepreneurial spirit • A BA/BS or relevant experience • Experience in Sports and Entertainment operations or technology deployments is a plus Benefits • Remote work • Medical insurance • Flexible time off • Retirement savings plans • Modern family planning Company Overview • Block is one company built from many blocks, all united by the same purpose of economic empowerment. It was founded in 1990, and is headquartered in Oakland, California, US, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • Block has a track record of offering H1B sponsorships, with 257 in 2025, 253 in 2024, 260 in 2023, 297 in 2022. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job