Sales Development Representative

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. As a Sales Development Representative, you will engage with prospects and customers to help them understand the value of Intercom and move them forward in the sales process, creating a positive first impression and driving sales momentum. Responsibilities Engaging with potential and current customers to assess mutual fit Via Intercom Inbox, phone, email & Linkedin Multi-tasking fast paced conversations while maintaining an engaging and positive experience for Intercom’s potential customers Working closely with Account Executives to build pipeline and drive deals Maintaining an up-to-date knowledge of our product and the value we can provide our customers Working with cross-functional partners to continuously better our workflows Engaging in team development and mentoring Skills Excellent written and verbal communication Exceptional listening skills & the ability to take quick action on what you've learned Strong organization and time management Intellectual curiosity and problem solving Collaborative and coachable Highly motivated and self-driven Bachelor's Degree preferred 0-3 years of work experience (Sales and/ SaaS experience is a +) Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google Suite Benefits Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program 401k plan & match In-office bicycle storage Fun events for Intercomrades, friends, and family! Company Overview Intercom is a software company that creates modern customer service software that redefines how businesses support their customers. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Intercom has a track record of offering H1B sponsorships, with 2 in 2025, 8 in 2024, 4 in 2023, 5 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.