Salesforce QA & Systems Intern

Remote, USA Full-time
Engrain builds map-based tech that’s redefining how real estate works. As a Salesforce QA & Systems Intern, you will help build the Quality Assurance function, performing manual testing, creating test case libraries, and collaborating with the operations team to ensure system integrity. Responsibilities Perform manual testing on Salesforce configurations (Flows, validation rules, custom objects) to ensure they meet business requirements before they reach production Create our foundational library of test cases, documenting steps to reproduce errors, expected results, and actual results to ensure long-term system health Log and track defects in our project management tool (e.g., Jira/Asana), collaborating with the operations team to verify fixes and close loops Draft Standard Operating Procedures (SOPs) and user guides for new features, ensuring our technical documentation is accurate and easy to understand Utilize Excel/Google Sheets to track testing progress and identify trends regarding where our system breaks most often to drive future improvements Skills Currently pursuing an undergraduate or graduate degree in a relevant field (e.g., Business, Tech, Economics) or demonstrating a strong interest in technical systems and operations An active interest in the Salesforce ecosystem. Ideally, you have completed 50+ Badges on Trailhead or are working toward your Salesforce Associate or Administrator certification You understand the basics of how software is built and why testing (UAT, Regression) is critical to business success You enjoy logic puzzles and 'breaking' things. You don't just see that something failed; you want to know why and how You notice when data formatting is inconsistent or when a user flow doesn't make logical sense Available to be on-site ~60% of the time Benefits Dog-friendly office On-site amenities include a professional fitness center, flexible & modern workspace, coffee bar, happy hour taps & team member lounge Company Overview Engrain is a real estate technology company known for touch screen kiosks, interactive mapping, and data visualization products. It was founded in 2010, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 51-200 employees. Its website is
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