Senior Operational Risk & Compliance Analyst

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Independence American Insurance Company (IAIC), a subsidiary of IPH, has over 50 years of underwriting experience and a history of innovation in the pet insurance industry. IAIC has built a reputation as a trusted and dependable partner. We are a pet-focused underwriter with deep insurance industry experience, offering a product with proven consumer appeal. Job Summary: IAIC is seeking a Senior Operational Risk & Compliance Analyst to work within the Enterprise Risk and Compliance program, responsible for supporting the identification, assessment, and monitoring of risks while ensuring compliance with regulatory and internal requirements. This role works closely with risk and compliance managers, business units, and other stakeholders to maintain a strong risk management framework and promote adherence to policies and regulations. The ideal candidate will have a strong understanding of risk frameworks, governance structures, and regulatory expectations. Job Location: Remote Main Responsibilities: Risk Management and Governance: Assist in conducting risk assessments to identify operational, financial, and compliance risks across business processes and systems. Collect and analyze data to evaluate risk likelihood and impact using established methodologies. Support the maintenance of risk registers and key risk indicators (KRIs). Support the development and implementation of risk and compliance policies, procedures, and controls. Conduct reviews to ensure controls are operating effectively and recommend improvements. Assist in updating risk and compliance frameworks to align with industry standards Support the investigation, documentation, and reporting of risk and compliance incidents, including data collection and root cause analysis. Contribute to the development and testing of business continuity, disaster recovery, and incident response plans. Compliance Monitoring: Monitor adherence to applicable laws, regulations, and internal policies (e.g., SOX, Privacy laws, ISO 31000). Assist in preparing documentation and evidence for internal and external audits. Track regulatory changes and assist in assessing their impact on business operations. Ethics Program Development and Maintenance Assist in designing, implementing, and maintaining an enterprise-wide ethics program to promote integrity and ethical decision-making. Support the development of a code of conduct and related policies, ensuring alignment with organizational values and regulatory requirements. Coordinate ethics training and awareness campaigns to educate employees on ethical standards and reporting mechanisms. Monitor and investigate reports of ethical concerns or violations, ensuring confidentiality and compliance with whistleblower policies. Maintain ethics program documentation and metrics, reporting on program effectiveness to management and governance bodies. Reporting and Communication: Prepare risk and compliance reports, dashboards, and metrics for management and governance committees. Communicate findings and recommendations to stakeholders in a clear and concise manner. Support the creation of presentations and materials for risk and compliance training sessions. Training and Awareness: Assist in developing and delivering training materials to promote risk and compliance awareness. Support initiatives to foster a culture of risk management and ethical behavior across the organization. Insurance Risk Management Assist with the annual insurance renewal process, including data collection, application preparation, negotiations with brokers and carriers, and subsequent invoice processing and payment. Maintain accurate records of insurance policies, claims, certificates of insurance, and risk exposures Collaborate with internal departments (e.g., legal, procurement, operations, etc.) to assess insurance needs for contracts, projects, and new initiatives. Basic Qualifications: Bachelor’s degree in business, Finance, Risk Management, or a related field. 5-10 years of experience in risk management, compliance, audit, or a related field. Experience implementing Enterprise Risk Management tools. Basic understanding of risk management frameworks (e.g., COSO, ISO 31000) and compliance regulations. Strong analytical skills with the ability to interpret data and identify trends. Proficiency in Microsoft Office (Excel, PowerPoint (Excel, Word, PowerPoint) and familiarity with GRC tools or data analytics software. Excellent written and verbal communication skills for technical and non-technical audiences. Detail-oriented with strong organizational and time-management skills. Ability to work collaboratively in a team-oriented environment. Preferred Qualifications: Familiarity with GRC platforms or risk management software. Knowledge of data privacy regulations or industry standards (e.g., NIST, ISO). Experience with process mapping or control testing. Certifications such as ARM, CRMP (RIMS), RMP, CIA, or CCEP are a plus but not required. Experience in highly regulated industries (e.g., finance, healthcare, technology) is a plus. Exposure to risk assessments, compliance monitoring, or regulatory reporting preferred. #carrier #IPG All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: Comprehensive full medical, dental and vision Insurance Basic Life Insurance at no cost to the employee Company paid short-term and long-term disability 12 weeks of 100% paid Parental Leave Health Savings Account (HSA) Flexible Spending Accounts (FSA) Retirement savings plan Personal Paid Time Off Paid holidays and company-wide Wellness Day off Paid time off to volunteer at nonprofit organizations Pet friendly office environment Commuter Benefits Group Pet Insurance On the job training and skills development Employee Assistance Program (EAP) IPH welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Not finding the right fit? 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