**Senior Software Engineer - Customer Order Management Operations (Remote)**

Are you a seasoned software engineer looking for a new challenge that combines technical expertise with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, collaborative environment where innovation and continuous learning are encouraged? If so, we invite you to join blithequark's Customer Order Management Operations team as a Senior Software Engineer. At blithequark, we're dedicated to revolutionizing the way we serve our customers and associates. Our Customer Order Management Operations team is at the forefront of this effort, leveraging cutting-edge technology to streamline processes, improve efficiency, and enhance the overall customer experience. As a Senior Software Engineer, you'll play a critical role in driving this vision forward, working closely with cross-functional teams to design, develop, and deploy scalable, secure, and high-performing software solutions. **About blithequark** blithequark is a leading [industry/sector] company that's passionate about delivering exceptional customer experiences. With a strong commitment to innovation, collaboration, and continuous learning, we're creating a workplace culture that's inclusive, dynamic, and supportive of growth and development. Our team members are encouraged to take ownership of their work, share their ideas, and contribute to the company's success. **Key Responsibilities** As a Senior Software Engineer, you'll be responsible for: * **Delivery and Execution (50%):** + Develop, test, deploy, and maintain software applications that meet the needs of our customers and associates. + Take on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm. + Consistently achieve results, even under tough circumstances. + Develop test suites (functional, destructive, etc.) to enable success and rapid deployment of code to production. + Take a broad view when approaching issues, using a global lens to identify and resolve problems. * **Learns and Grows (20%):** + Learn through successful and failed experiments when tackling new problems. + Actively seek ways to grow and be challenged using both formal and informal development channels. * **Plans and Aligns (20%):** + Collaborate with other team members in agile processes to ensure seamless communication and coordination. + Create new and better ways for the organization to be successful. + Work with the Product Team to ensure user stories are valuable, developer-ready, easy to understand, and testable. + Deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. + Adapt approach and demeanor in real-time to match the shifting demands of different situations. + Relate openly and comfortably with diverse groups of people. * **Supports and Enables (10%):** + Help grow junior engineers by providing guidance on modern software development frameworks and leading technical discussions. **Direct Manager/Direct Reports** This position typically reports to a Software Engineer Manager or Sr. Manager. As a Senior Software Engineer, you may have the opportunity to lead and mentor junior engineers, but this is not a requirement of the role. **Travel Requirements** No travel is required for this position. **Physical Requirements** Most of the time is spent sitting in a comfortable position, and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. **Working Conditions** Located in a comfortable indoor area, with any unpleasant conditions being infrequent and not objectionable. **Minimum Qualifications** * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. **Preferred Qualifications** * 2-4 years of relevant work experience. * Experience with front-end technology such as HTML, CSS, and JavaScript/TypeScript frameworks, an object-oriented programming language (preferably Java), relational or NoSQL database technology, cloud computing techniques, CI/CD tools, modern software design patterns. * Strong foundation in Linux/Unix systems administration. * Demonstrated ability to work in an operations-focused role, including handling incident calls and running standard operating procedures (SOPs). * Familiarity with Linux, Tomcat, and GCP environments. * Interest in DevOps principles and operations, with a passion for contributing to both development and operational aspects of the team. * Strong communication and collaboration skills, with the ability to interface effectively with cross-functional teams and stakeholders. * Experience in effective data modeling with both relational and NoSQL databases. * Experience with security frameworks for user and services authorization and authentication. * Experience with creating and executing unit, functional, destructive, and performance tests. * Experience with modern debugging and root cause analysis techniques. * Experience with version control systems. * Experience in designing systems for high availability, disaster recovery, performance, efficiency, and security. * Exposure to developing technical roadmaps, including work estimation, refactoring, and modernizing legacy systems. **Minimum Education** * The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Preferred Education** * No additional education. **Minimum Years of Work Experience** * 3 years. **Preferred Years of Work Experience** * No additional years of experience. **Minimum Leadership Experience** * None. **Preferred Leadership Experience** * None. **Certifications** * None. **Competencies** * Global Perspective * Manages Ambiguity * Nimble Learning * Self-Development * Collaborates * Cultivates Innovation * Situational Adaptability * Communicates Effectively * Drives Results * Interpersonal Savvy If you're a motivated and experienced software engineer who's passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Join blithequark's Customer Order Management Operations team and be part of a dynamic, collaborative environment that's shaping the future of our industry. Apply for this job