Sr Accounts Payable Representative

Department: Finance Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Senior Accounts Payable Representative collaborates cross-functionally to manage invoice processing, vendor maintenance, and discrepancy resolution while ensuring compliance with financial policies. This role supports timely and accurate payments, resolves complex inquiries, analyzes data to improve processes, and partners with stakeholders to enhance accounts' payable operations. Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. Additional Details • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities • Process transactions and resolve discrepancies in compliance with financial policies and procedures, including invoice processing and vendor maintenance requests • Gather payable and payment information to resolve complex issues or questions for both internal and external customers, ensuring timely and effective communications to address their needs and concerns • Use expertise to ensure invoices are efficiently processed and paid in a timely manner • Maintain elevated understanding of system flows, provide detailed evaluation to Leadership regarding system errors, and include recommendations for correction • Analyze in third party systems, perform research, and independently resolve disputes and correct errors • Review processes and provide recommendations to Leadership to streamline and improve Accounts Payable processes, identifying opportunities for improvement, and recommendations for improvement • Handle new vendor setup in the system, including verification and authentication of vendor payment details • Collaborate with internal and external Customers to resolve discrepancies or obtain missing information on invoices • May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities • Knowledge of internal controls and SOX compliance • Knowledge of principles and processes for providing Customer (internal and external) services including Customer (internal and external) needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction • Skilled in gathering all relevant information and data in order to understand issue completely and take next steps • Skilled in making informed decisions quickly, always aware of time sensitivity • Ability to handle and keep up with fast paced work that may require facing new challenges and situations • Ability to reflect on what works well and identifies on ways to improve • Ability to adjust content and format of message to adapt to the audience, from detailed messaging for Customers to elevated concepts for Leaders • Ability to understand when to involve Leadership in issues and potential problems • Ability to meet productivity goals related to transactional processing of invoices, Customer Service transactions, payments or credit card administration Education • Required: High School Diploma or GED Experience • Intermediate level experience, fully functioning broad knowledge in: • Accounting, Finance, or Management Information Systems • Accounts Payable • Corporate Credit Card Services • Customer Service • Preferred: Experience in Allegro (processing, research, and testing) Licensing/Certification • N/A Physical Abilities • Ability to perform work duties from limited space workstation/desk/office area for extended periods of time • Ability to communicate and interact with others in the English language to meet the demands of the job • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 • Must be at least 18 years of age • Must be able to comply with Company attendance standards as described in established guidelines • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines • Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information • Must have the flexibility to work extended hours, including occasional weekends, and Company holidays Pay & Benefits • Competitive market salary from $53,350 per year to $59,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets) • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you'll love: • Pay amount does not guarantee employment for any particular period of time. • *401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits • **ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Apply tot his job