Sr. Manager, Engineering - Solution Experiences (Remote Eligible)

For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday. The Solution Experiences team is looking for a highly motivated and collaborative Sr. Software Engineering Manager. This role involves leading the development of navigation experiences within the Smartsheet application, utilizing a range of technologies including AI, OpenSearch, and the latest web technologies. We are an agile team that operates iteratively, focusing on building high-quality software and adhering to operational best practices. Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work. You will report to our Director of Engineering located in our Bellevue office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: • Manage one or more related teams of 8-12+ software engineers across a product area or emerging pillar, driving development and success of products that delight customers. • Guide and mentor team members on architecture and best practices while reviewing and coaching on project designs for design review presentations. • Analyze feature sets for market effectiveness and implementation efficiency, facilitating feedback and discussions with Product and Design teams. • Create strong partnerships with product management and other essential business areas while contributing to business planning and product vision. • Lead cross-team technical efforts and address technical challenges that span multiple teams within your pillar area. • Plan and deliver end-to-end projects with high technical ambiguity and cross-team dependencies, communicating risks and building consensus with stakeholders. • Mentor and coach individuals and managers both within and outside your teams, identifying and growing potential successors. • Hire exceptional engineering talent and grow your teams by attracting, developing, and advancing great engineering talent strategically across multiple teams. • Own setting yearly and quarterly technical and operational goals for your product area while managing metrics and reporting. • Communicate effectively to executives and non-technical stakeholders, tailoring your approach to diverse audiences and anticipating conflicts proactively. • Create repeatable processes for measuring and improving team efficiency while demonstrating operational excellence leadership across your teams. • Champion AI adoption in both software and product development lifecycles, leveraging shared learnings to mature usage and enhance customer experiences. You Have: • 10+ years software development experience • 4+ years previous management experience • Strong background building and deploying AI/ML features relevant to search, including but not limited to: • Vector Search and semantic search implementation • Ranking models (e.g., Learning to Rank - LTR) • Natural Language Processing (NLP) techniques for query understanding and document analysis • Experience productionizing and scaling ML models within a search stack. • Experience building scalable, high available customer-facing cloud applications • Experience building or managing full stack teams is a plus • Experience with large-scale Search/Information Retrieval systems (e.g., OpenSearch, Elasticsearch, Solr) preferred • Experience building teams including, recruiting and retention • Experience with Agile/Scrum methodologies • AWS or other Cloud experience • A degree in Computer Science, Engineering, or a related field or equivalent practical experience • Legally eligible to work in the U.S. on an ongoing basis Current US Perks & Benefits: • HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $205,000-$257,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote Apply tot his job