Strategy & Operations (Connect)

Requirements • 6+ years of experience in a strategy, business operations, or highly analytical role at a technology company, or similar experience in management consulting, • Ability to add structure and clarity to ambiguous, open-ended problems, and distill complex findings into clear, concise, and actionable recommendations, • Strong user-first mindset, leveraging qualitative and quantitative insights to articulate customer pain points and translate them into actionable operational and strategic priorities, • Proven analytical rigor and problem-solving skills, with demonstrated ability to navigate and extract meaningful insights from large, complex data sets, • Strong product intuition, with the ability to quickly understand technical constraints and trade-offs when evaluating new opportunities for Connect, • Exceptional stakeholder management skills, demonstrated by a track record of driving alignment and complex decisions with senior cross-functional leaders, • Demonstrated ability to thrive in influence-without-authority environments and contexts with a high degree of ambiguity, • Excellent written and verbal communication skills, with the ability to build effective working relationships with product, engineering, and GTM teams, • (Desirable) Experience in payments, fintech, B2B/B2B2B products, or marketplace/platform business models, • (Desirable) A track record of bringing new products to market and demonstrated ability to drive projects to completion with a high bar for quality, • (Desirable) Familiarity with financial reporting, P&L management, or business forecasting, • (Desirable) High level of comfort using SQL for complex data extraction and analysis. Experience working with data visualization tools (e.g., Tableau, Looker) and defining metrics for business performance tracking, • (Desirable) Experience in leveraging Generative AI tools to enhance analysis or improve operational processes (e.g., summarizing large documents, automating initial data review), • At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description What the job involves • The Strategy & Operations (S&O) team for Connect is responsible for enabling the continued rapid growth and operational excellence of one of Stripe's most strategic and complex product lines, • This role sits at the intersection of product, strategy, finance, data, GTM and day-to-day execution, ensuring the Connect organization is well-informed and running efficiently, • As part of this team, you will dive into a wide array of problems that drive impact for the business across product, go-to-market, and operations teams, providing the analytical insight and operational pragmatism necessary to scale Connect, • You will be expected to execute with a high degree of autonomy on critical projects, provide data-driven recommendations to cross-functional partners and ultimately drive to the right set of decisions for our business, • The Strategy & Operations team is a critical partner to product leadership at Stripe, focused on three core pillars:, • Setting and Driving the Business Agenda: We help define the right organizational structure and operating model, lead critical forums, and develop materials to represent the business to senior leadership, • Strategy Development: We deliver objective and opinionated strategies, leveraging market, competitive, and user insights to inform long-term product and partnership strategy, as well as Go-To-Market and commercialization strategy, • Program/Process Incubation: We add structure and clarity to ambiguous problems, leading and influencing large cross-functional teams to stand up and define new programs and processes that simplify how we run the business, • This role will partner with Connect leadership to define the long-term strategic vision and build the annual operating plans, ensuring alignment with Stripe's overall company strategy, • Maintain a pulse on the financial health of the Connect business, including relevant trends, and proactively surface areas of concern or opportunity, • Build and own models for in-depth analyses to help inform our overall strategy and make the right growth decisions for Connect, • Obsess over our top Connect product and business metrics, helping to surface, track, and drive initiatives that will move the needle for Connect revenue and usage, • Support cross-functional execution across priority projects, ensuring alignment between teams (e.g. , product, engineering, marketing, sales, support), • Design and implement operational systems and processes (e.g. , reporting dashboards, planning forums, decision-making workflows) that help the Connect group scale efficiently, • Support go-to-market efforts for new Connect product features by navigating internal stakeholders, processes and tracking post-launch performance Apply tot his job