Support Services Project Manager/Specialist || Remote
Job Title: Support Services Project Manager Location: Remote Job Type: Long Term Contract Job Description: • Budget Assistance Tasks: Ø Assistance with tracking time, cost, and/or quality of technical aspects of the project Ø Assistance with maintaining the OTS invoice tracking log and responding to budget inquiries from customer-agency and OTS • Assistance with project tasks that are handled outside of the scrum team efforts Ø Oracle to FileNet Conversion Ø Mi-Case Time Comp Project Ø Other EA Component Integrations Ø TrueID implementation • Assist in identification and resolution of risks and issues • Provide assistance with monitoring and updating the project schedule/roadmap, due dates, the release plan, and expectations: • Supports planning of product releases • Assistance with coordinating with other OTS verticals as needed • Help develop transition plans - from Development Team to Production Support Team and • from product development to product go-live (business transition needs) • Create and manage project communication plan and any other project plans /processes • needed in coordination with Customer-Agency's Delivery Manager/Implementation Lead • Assistance with updating JIRA items • Assistance with UAT planning and bug tracking/reporting • Assistance with Charter and other project plan documentation Provide day-to-day project management support • Creation of project documentation: daily, weekly, semi-monthly and monthly status reports; • project schedules and plans, meeting minutes, risks and issues, other documentation as needed • Activity and resource planning • Monitor project deliverables • Communicate with business areas, other sections of the Office of Technology Services and • third-party vendors to ensure project success in meeting deadlines Expertise and/or relevant experience in the following areas are mandatory: • 2 years minimum experience with Agile development methodologies (Scrum, Kanban, etc.) • 10 years minimum experience as a Project Manager for Software Development • 5 years minimum experience using Jira Expertise and/or relevant experience in the following areas are desirable but not mandatory: • Experience with Corrections processes • State Government experience • Familiarity with Jama and/or Zephyr testing systems • Experience with Organizational Change Management Apply tot his job