Technical Implementation Project Manager

Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Learn more at ontic.co or follow us on LinkedIn. Who You Are Deeply passionate about Ontic’s brand vision and values: Do Good Above All, Raise the Bar, Leading with Empathy, Walk the Walk and Keep Moving Ontic is seeking a Technical Project Manager to lead technically complex client deployments and platform implementations, including secure cloud environments. This role requires a unique blend of technical expertise, project management discipline, and cross-functional leadership across teams like Engineering, Product, DevOps, and InfoSec. This role is ideal for someone who thrives at the intersection of technology and client success, with a proven track record in enterprise SaaS implementation, technical program delivery, and stakeholder communication. As a Technical Project Manager, you will be a critical leader in the implementation of Ontic’s platform for high-value clients, ensuring projects are executed with precision and high standards of security and performance. You’ll also play a key role in managing technical dependencies, change control, and platform readiness in collaboration with internal R&D teams. Responsibilities Formal Project Management, Leadership & Delivery Oversight • Lead project delivery for complex client implementations, coordinating onboarding activities, deliverables, and timelines across internal and client-facing teams • Serve as the primary point of contact for client stakeholders throughout the implementation lifecycle, ensuring a seamless, strategic, and technically informed onboarding experience • Manage project scope, schedules, risks, and dependencies in collaboration with cross-functional leads, ensuring alignment with client expectations and internal goals • Develop, document, and maintain detailed project plans, including clearly defined scope, goals, timelines, roles, and dependencies • Ensure all scope changes are documented and communicated through appropriate change control processes • Own and drive the creation of supporting project documentation, including implementation plans, stakeholder matrices, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reports • Proactively identify risks, bottlenecks, and misalignments—developing mitigation strategies to maintain project velocity and delivery quality. • Facilitate internal and external meetings with a clear agenda, defined outcomes, and documented follow-ups. • Drive accountability across workstreams to keep project phases on track and escalate risks proactively • Maintain consistent, transparent communication with clients and internal stakeholders, providing status updates, tracking deliverables, and managing expectations Cross-Functional Collaboration • Partner with the Technical Program Manager to ensure technical requirements across Product, Engineering, DevOps, and InfoSec are surfaced, scoped, and tracked effectively. • Work closely with Implementation, Success, and Account Management teams to synchronize planning and execution across operational and client-facing workstream • Facilitate internal alignment and remove delivery roadblocks through proactive communication, meeting coordination, and issue resolution Preferred Qualifications • 3+ years experience as a TPM, Engineering Project Manager, or Technical Program Lead in a SaaS or cloud environment • Proven background in enterprise SaaS implementation, including cross-functional coordination, stakeholder management, and technical delivery • Proficiency with project management tools (e.g., Jira, Asana), technical collaboration platforms, and agile delivery frameworks • Project Management certification (e.g., PMP, PMI-ACP, PRINCE2, or equivalent) • Understanding of DevOps, software architecture, cloud infrastructure, and security practices • Excellent communication and presentation skills, with an ability to adapt between executive-level and technical detail • Willingness to travel up to 15%, based on business needs Only U.S. citizens are eligible to apply for this role (FedRAMP compliance) Ontic Benefits & Perks Competitive Salary Medical, Vision & Dental Benefits 401k Stock Options HSA Contribution Learning Stipend Flexible PTO Policy Quarterly company ME (mental escape) days Generous Parental Leave policy Home Office Stipend Mobile Phone Reimbursement Home Internet Reimbursement for Remote Employees Anniversary & Milestone Celebrations Ontic is an equal-opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law. All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at [email protected] or call (512) 572-7400 Apply tot his job