Technical Program Manager

Position: Business Systems Analyst/ TPMLocation: San Jose, CA - Remote, USA Required Skills and Qualifications • TPM Skills: Proven ability to manage technical implementation teams, understand system architecture fundamentals, and drive decisions on technical trade-offs. • BA Skills: Expert proficiency in requirements elicitation, analysis, and documentation (e.g., use cases, user stories, BRDs). • Communication: Exceptional written and verbal communication skills; ability to influence without direct authority. • Experience: 10+ years of experience in technical program management, project management, or business analysis within a technical environment • Advanced Artifact Authoring: The ability to drive alignment from the project team and stakeholders through robust Project Charters, BRDs, and As-Is/To-Be process maps, rather than just filling out templates. • Lifecycle Ownership: Strong discipline in RAID management (Risks, Assumptions, Issues, Dependencies) and Scope Governance to prevent creep. • End-to-End Execution: Capability to drive the full lifecycle, including UAT, Go-Live planning, and hypercare not just the development phase. JD:1. Advanced Artifact Authoring & Strategic Alignment (BA/TPM Skill) • The successful candidate will demonstrate Advanced Artifact Authoring and the ability to drive strategic alignment, moving beyond template completion to truly synthesize and structure project requirements. • Strategic Requirement Synthesis: Drive alignment from the project team and stakeholders through robust Project Charters, Business Requirements Documents (BRDs), and detailed As-Is/To-Be process maps. • Stakeholder Management: Translate complex technical concepts into clear, concise business language, ensuring alignment across all organizational levels. • Gap Analysis: Proactively identify and document gaps between current capabilities (As-Is) and desired future state (To-Be), proposing feasible solutions. 2. Lifecycle Ownership and Governance (TPM/BA Skill) • Candidates must exhibit strong ownership and discipline in managing the entire project lifecycle, ensuring predictability and control. • RAID Management: Maintain strong discipline in RAID management (Risks, Assumptions, Issues, Dependencies), proactively identifying potential blockers and developing mitigation strategies. • Scope Governance: Implement rigorous Scope Governance processes to prevent scope creep, managing change requests formally while balancing business needs and technical feasibility. • Dependency Resolution: Own the tracking and resolution of cross-functional and technical dependencies, serving as the primary point of escalation. 3. End-to-End Execution and Value Realization (TPM Skill) • This role requires capability to drive the full end-to-end lifecycle, ensuring successful launch and adoption not just focusing on the development phase. • UAT and Deployment: Coordinate and execute robust User Acceptance Testing (UAT) and comprehensive Go-Live planning. • Post-Launch Ownership: Drive and manage the Hypercare phase post-launch, ensuring rapid stabilization and successful transition to long-term support. • Metrics & Reporting: Define and track key performance indicators (KPIs) to measure project success and realized business value. Apply tot his job