**Work from Home Inbound Customer Service Representative – Flexible Part-Time Opportunity at blithequark**
Are you looking for a flexible part-time job that fits your schedule and allows you to work from the comfort of your own home? Do you have excellent communication skills and a passion for delivering exceptional customer service? If so, we encourage you to apply for our Work from Home Inbound Customer Service Representative position at blithequark. **About blithequark** blithequark is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we are committed to providing our customers with the best possible experience. Our team is dedicated to supporting the communities we work in and offering many benefits and programs that support the well-being of our employees. **Job Summary** As a Work from Home Inbound Customer Service Representative, you will be responsible for maintaining positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions. You will work from the ease of your own home, provided that your computer meets our minimum technical requirements. We offer flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. **Key Responsibilities** * Maintain positive customer relations by addressing all types of product-related concerns * Take orders, verify information, track packages, and answer customer questions * Work from home, using your own computer and internet connection * Meet or exceed performance standards, including call volume, quality, and customer satisfaction * Participate in ongoing training and development to improve skills and knowledge * Collaborate with colleagues to achieve team goals and objectives **Essential Qualifications** * 18 years or older * High school diploma or equivalent * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong problem-solving and analytical skills * Ability to multitask and prioritize tasks effectively * Basic computer skills, including Microsoft Office and internet navigation * Reliable high-speed internet connection (at least 10.0 MBPS download speed and 5.0 MBPS upload speed) * Wired internet connection (dial-up, Wi-Fi, hotspots, and satellite are not allowed) **Preferred Qualifications** * Previous customer service experience, preferably in a call center environment * Experience working from home or in a remote environment * Familiarity with contact center software and systems * Strong knowledge of products and services offered by blithequark * Ability to work flexible hours, including evenings and weekends **Technical Requirements** * PC or laptop with: + Current and supported MS Windows 10 or 11 Operating System (no Mac, Vista, Chromebook, or XP) + Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer + 8GB RAM or installed memory + 10GB of free hard disk space * Dedicated high-speed internet connection: + Internet download speed: 10.0 MBPS + Internet upload speed: 5.0 MBPS + Wired internet with a cable connection (dial-up, Wi-Fi, hotspots, and satellite are not allowed) * Keyboard: function keys (F-keys) * Wired USB headset * Webcam (recommended but not required) * Dual monitors (recommended but not required) * Minimum monitor size of 17+ inches (recommended but not required) * External mouse (recommended but not required) **Training Requirements** * 1st Shift Training: 2 weeks (M-F), 8:30am-3:30pm * 2nd Shift Training: 2 weeks (M-F), 5:00pm-11:00pm * Weekend Training: 3 weekends (Sa-Su), 8:00am-4:00pm **Benefits and Perks** * Performance-based pay and incentives * Shift premium pay for 2nd, 3rd, and weekend shifts * Holiday pay for employees returning for their fifth consecutive season * Safety and attendance incentives * Employee discounts up to 50% on items ordered from our catalogs and selected outlet store * Employee mini-stores with discounted products * Flexible work schedules **How to Apply** If you are a motivated and customer-focused individual who is looking for a flexible part-time job that fits your schedule, we encourage you to apply for our Work from Home Inbound Customer Service Representative position at blithequark. Please visit our website at [insert website URL] to apply online or call us at 608-328-8480 if you have additional questions. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Note** Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from [email protected] and [email protected]. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. Apply for this job