**Customer Service Representative – Accounts Receivable & Administrative Support**

At arenaflex, we're dedicated to providing exceptional customer experiences and fostering a culture of teamwork, innovation, and growth. As a Customer Service Representative – Accounts Receivable & Administrative Support, you'll play a vital role in building strong relationships with our customers, ensuring seamless administrative processes, and contributing to the success of our team. **About arenaflex** arenaflex is a leading provider of [industry-specific services/products], committed to delivering top-notch solutions that meet the evolving needs of our customers. Our team is passionate about making a positive impact, and we're seeking like-minded individuals to join our dynamic and supportive environment. **Key Responsibilities** As a Customer Service Representative – Accounts Receivable & Administrative Support, your primary responsibilities will include: * Answering incoming inquiries from customers in a courteous and professional manner, helping to build strong relationships and resolve issues promptly * Proactively assessing customer needs and addressing them in a timely and efficient manner * Handling administrative tasks, such as data entry, reconciliation of accounts receivable, and processing daily batches of customer invoices and payments * Researching and resolving customer disputes, keeping them informed of the resolution process * Maintaining accurate and up-to-date information on customer accounts, including data entry and reconciliation of accounts receivable * Collecting past due balances and ensuring accounts receivable are up-to-date * Entering delivery or service work orders for deliveries, tank installs, and other technical issues * Maintaining mandatory documents in our digital filing system and ensuring they are up-to-date as needed * Assisting the service manager in communicating customer service ticket status and any changes to customers * Assisting the service manager in maintaining an inventory of tanks and select parts * Completing data entry of service tickets * Maintaining DOT truck and employee records, notifying the shop of upcoming tests, and scheduling driver testing with local facilities * Collaborating with team members on seasonal projects during slower business periods to prepare for the new season **Essential Qualifications** To be successful in this role, you'll need: * At least 21 years of age * High school diploma or equivalent * 1-3 years of accounting or accounts receivable experience * 1-3 years of customer service or other applicable work experience * Intermediate computer skills, including Microsoft Office suite * Ability to work in a group office setting, whether independently or collaboratively * Ability to multitask between customer service and clerical work * Ability to work in a fast-paced office environment * Must pass a background check and character reference checks * Must have a minimum of three job-related references (non-family) **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Minimum of 3 years of customer service work experience * 1-3 years of accounts or accounts receivable work experience * Computer skills, including Microsoft Business Office suite * Ability to work in a fast-paced work environment **Career Growth Opportunities & Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their skills. As a Customer Service Representative – Accounts Receivable & Administrative Support, you'll have opportunities to: * Develop your customer service and administrative skills in a dynamic and supportive environment * Collaborate with experienced team members to learn best practices and share knowledge * Participate in training programs and workshops to enhance your skills and stay up-to-date with industry developments * Contribute to the success of our team and make a positive impact on our customers **Work Environment & Company Culture** arenaflex is a fast-paced and dynamic work environment that values teamwork, innovation, and growth. Our team is passionate about making a positive impact, and we're committed to creating a culture that's inclusive, supportive, and fun. As a Customer Service Representative – Accounts Receivable & Administrative Support, you'll have the opportunity to work with a talented and dedicated team, enjoy a collaborative and dynamic work environment, and contribute to the success of our organization. **Compensation & Benefits** We offer a competitive compensation package, including: * Full-time on-site position * Paid major holidays * Hourly rate: $13.00 - $15.00 per hour * Benefits: + 401(k) + Dental insurance + Flexible schedule + Health insurance + Paid time off **Shift & Work Location** * 8-hour shift * In-person work location **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website: Apply Job! We look forward to welcoming you to the arenaflex team! Apply for this job