Customer Service Representative - Remote Opportunity near El Paso, TX

Embark on a Rewarding Career with Maximus as a Customer Service Representative! Join our dynamic team as a Customer Service Representative, working remotely near El Paso, TX, and be part of our Health Texas project. As a key member of our customer care team, you will provide exceptional service and support to our customers via telephone, IVR, and web-based portals. Enjoy a competitive salary, comprehensive benefits, and a range of perks and discounts, while making a positive impact on our customers' lives. About the Role: Provide customer care and benefit enrollment services via telephone, IVR, and web-based portals Work in a fast-paced, dynamic environment, handling a high volume of customer inquiries Utilize excellent communication and problem-solving skills to resolve customer issues Meet quality assurance and performance metrics, with opportunities for bonuses and career growth Why Join Maximus? Competitive Compensation: Earn a salary of $14.00 per hour, with quarterly bonuses based on performance Comprehensive Benefits: Choose from various insurance plans, including medical, dental, vision, and life insurance Future Planning: Prepare for retirement with our 401K retirement savings plan and company matching Paid Time Off: Enjoy PTO, holidays, and sick leave, with opportunities for professional development and growth Holistic Wellness Support: Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP) Requirements: High school diploma or GED required, with 0-6 months of relevant professional experience Customer service experience preferred Must reside in the state of Texas, within 70 miles of El Paso Reliable, high-speed internet service and a quiet, distraction-free workspace required for remote work What We Offer: Paid, comprehensive training to equip you with the skills and knowledge needed for success Opportunities for career growth and professional development A diverse and inclusive work environment that values employee contributions A range of employee perks and discounts, including tuition reimbursement and employee assistance programs How to Apply: Don't miss this opportunity to join our team and start your career with Maximus! Apply Now Apply for this job Apply tot his job