Customs Trade Agent

FedEx Logistics is a company that provides freight forwarding and customs brokerage services. They are seeking a Customs Trade Agent responsible for coordinating documentation for US Customs, ensuring compliance, and providing excellent customer service. Responsibilities Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers Provide impeccable customer service Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies) Maintain and keep current all shipment documentation in compliance with all record keeping requirements Adhere to all international importing regulations Work closely with other internal staff and departments to deliver high level of service to customers Process agency brokerage shipments Ensure all government and organizational policies are followed Performs other duties as assigned Skills HS Diploma or GED required Data entry/keyboard experience required Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows Excellent communication skills, verbal and written Organizational Skills Inter-personal skills Handle high volume of work Handle time sensitive work Ability to work independently with minimum supervision Ability to use multiple systems and reference material Interact with internal staff, management of all levels, internal departments Hybrid role: 5 weeks of in-office training (may be longer if new hires start). After training, the role is work from home, with occasional in-office time needed for performance support or to help train new employees Benefits Health, vision and dental insurance Retirement Tuition reimbursement Company Overview FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions. It was founded in 1973, and is headquartered in Memphis, Tennessee, USA, with a workforce of 5001-10000 employees. Its website is