Data Entry Associate - Remote Work Opportunity with a Leading Brand in Customer Service and E-commerce

Remote, USA Full-time
Join the Team at 1-800-FLOWERS.COM, Inc. as a Data Entry Associate and Enjoy a Flexible, Remote Work Arrangement We're seeking a highly organized and detail-oriented individual to join our team as a Data Entry Associate, working from the comfort of your own home! As a key member of our customer service and e-commerce team, you will play a critical role in ensuring the accuracy and efficiency of our data entry processes. This is an excellent opportunity to join a dynamic and growing company, 1-800-FLOWERS.COM, Inc. , and be part of a team that values diversity, inclusion, and employee growth. About 1-800-FLOWERS.COM, Inc. and Cheryl's Cookies Founded in 1981, Cheryl's Cookies has quickly grown a loyal customer following for its quality fresh-baked desserts using only the finest ingredients, including individually wrapped cookies, brownies, and cakes. Headquartered in Westerville, Ohio, Cheryl's Cookies is well-known for its cut-out cookies with buttercream frosting and its selection of specially designed, hand-crafted baked goods for everyday and special occasion gifting. Our company is part of the 1-800-FLOWERS.COM, Inc. family of brands, which seeks to inspire more human expression, connection, and celebration -- for everyone. Our Commitment to Diversity and Inclusion At 1-800-FLOWERS.COM, Inc. , we believe that embracing diversity and celebrating the uniqueness of every individual makes us a better company. We strive to foster a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. Job Summary As a Data Entry Associate , you will be responsible for accurately and efficiently entering data into our systems, maintaining data quality, and supporting our customer service and e-commerce teams. This is a remote work opportunity, allowing you to work from home and enjoy a flexible schedule. Key Responsibilities: Accurately and efficiently enter data into our systems, ensuring data quality and integrity Review and verify data for accuracy and completeness Maintain and update data records, as necessary Provide support to our customer service and e-commerce teams, as needed Meet productivity and quality standards, while working in a fast-paced, remote environment Participate in ongoing training and development to improve skills and knowledge Requirements Knowledge: Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Clerical: Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, stenography, and transcription English Language: Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Computers: Knowledge of computer software, including applications and programming Skills: Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Speaking: Talking to others to convey information effectively Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action Mathematics: Using mathematics to solve problems Time Management: Managing one's own time and the time of others Reading Comprehension: Understanding written sentences and paragraphs in work-related documents Written Expression: The ability to communicate information and ideas in writing so others will understand Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Judgment and Decision Making: Considers the relative costs and benefits of potential actions to choose the most appropriate one Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making Abilities: Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem Oral Expression: The ability to communicate information and ideas in speaking so others will understand Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences What We Offer As a Data Entry Associate at 1-800-FLOWERS.COM, Inc. , you can expect: A competitive salary and benefits package A flexible, remote work arrangement, allowing you to work from home Ongoing training and development opportunities to improve your skills and knowledge A dynamic and supportive work environment, with a team that values diversity and inclusion The opportunity to be part of a growing and successful company, with a strong commitment to customer satisfaction and employee growth How to Apply If you are a motivated and detail-oriented individual, looking for a flexible and rewarding work opportunity, we encourage you to apply for this exciting role as a Data Entry Associate . Please click the link below to submit your application: We look forward to hearing from you and discussing this opportunity further! Apply for this job
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