Digital Product Analyst

Morgan, Lewis & Bockius LLP, a leading global law firm, is seeking a Digital Product Analyst to manage cross-functional projects and product feedback. The role involves writing requirements, tracking user feedback, and identifying product opportunities at the intersection of legal, product, strategy, and technology. Responsibilities Collect and organize product feedback from user research, user support, practice group utilization, and system usage data Setup and manage ongoing product feedback sessions with practice group attorneys Organize and prioritize bugs, user needs, and pain points Execute product strategy through product management tactics Work with the design team to explore and iterate on potential solutions Work with the product developers to plan for and manage development sprints Align the practice group stakeholders on new designs and organize them into tickets for the delivery team Support the delivery team as they build the new designs, answering questions and making sure new functionality works as intended Rollout new features with user-centric transition plans, help documentation, and marketing / user success support Help establish and track KPIs for our product portfolio and identify opportunities for improvement Skills Bachelor's degree (B.A.) in business, finance, technical, quantitative or design field from a four-year college or university and minimum one (1) year of professional experience Excellent written and verbal communication skills Able to think creatively while maintaining accuracy and attention to detail Strong problem-solving skills, practical tendencies, and an ability to find process efficiencies Customer service skills Interpersonal skills Self-starter Project management skills Teamwork Planning/organizational skills Ability to adapt to change and balance competing demands Ability to read and interpret general business documents, instructions and manuals, write routine business correspondence, and speak effectively with employees, clients, and vendors Ability to carry out written, oral or diagrammed instructions, involving several variables, in routine situations Proficiency in Microsoft Office Suite including Excel, Outlook, Word, PowerPoint, Visio & Project Experience with design and product management tools (e.g., Figma, Miro, Asana, Jira, Confluence) a plus Benefits Eligibility for an annual discretionary bonus 401(k) plan Company-sponsored medical, dental, vision, life, disability, accidental death and dismemberment, business travel accident insurance plans Health savings and flexible spending accounts for the employee and the employee’s eligible dependents Employee Assistance Program Work/Life Services Health Advocate Bright Horizons Back-Up Child Care WageWorks Commuter Benefits for the employee and the employee’s eligible dependents 9 paid holidays per calendar year 2 personal days per year Up to 20 days of vacation per year 1 paid sick leave hour for 30 hours worked Up to five days off for bereavement leave Up to 12 weeks of paid parental leave per year Up to 10 weeks of paid pregnancy disability leave per pregnancy Company Overview From our offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, we work with clients ranging from established, global Fortune 100 companies to enterprising startups. It was founded in 1873, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Morgan, Lewis & Bockius LLP has a track record of offering H1B sponsorships, with 1 in 2024, 5 in 2023, 2 in 2022, 6 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.