**Experienced Bilingual Financial Customer Service Representative – Remote Opportunity at blithequark**

Are you a motivated and customer-focused individual with a passion for delivering exceptional service? Do you have a flair for languages and a knack for resolving complex issues? If so, we invite you to join blithequark as a Bilingual Financial Customer Service Representative, working from the comfort of your own home. **About blithequark** blithequark is a global, digital business services company that has been revolutionizing the way businesses interact with their customers for over two decades. With a team of over 500,000 inspired and passionate individuals speaking more than 300 languages, we have established ourselves as a leader in the industry. Our commitment to innovation, customer satisfaction, and community involvement has earned us a reputation as a force for good in the world. **Benefits of Working with blithequark** At blithequark, we believe that our employees are our greatest asset. That's why we offer a comprehensive range of benefits to support your physical, emotional, and financial well-being. Some of the benefits you can expect include: * Paid Training: We invest in your development and provide comprehensive training to ensure you have the skills and knowledge you need to succeed. * Competitive Wages: Our compensation packages are designed to recognize and reward your hard work and dedication. * Full Benefits: Enjoy comprehensive medical, dental, vision, and 401(k) benefits, as well as access to employee wellness and engagement programs. * Paid Time Off: Take breaks and recharge with our generous paid time off policy. * Employee Wellness and Engagement Programs: We prioritize your well-being and offer a range of programs to support your mental and physical health. **Teleperformance and You** At blithequark, we're passionate about making people's lives simpler, faster, and safer. We believe that by combining cutting-edge technology with deep industry expertise, we can help businesses adapt quickly to changing needs and deliver exceptional customer experiences. As a Bilingual Financial Customer Service Representative, you'll play a critical role in making this vision a reality. **Your Responsibilities** As a Bilingual Financial Customer Service Representative, you'll be the face of blithequark, interacting with customers from all walks of life and finding innovative ways to resolve their questions, issues, and concerns. Some of your key responsibilities will include: * Connecting with customers via phone to resolve their questions, issues, or concerns * Escalating, transferring, or completing conference calls with banks, loan originators, financial institutions, and more * Calmly attempting to resolve and de-escalate any issues that may arise * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues **Qualifications** We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To succeed in this role, you'll need: * Bilingual Spanish/English required * High School Diploma or GED required * Must be over 18 years of age * 6 months customer service experience minimum * 6 months Call Center experience, preferred * Ability to type 25 wpm * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Availability to work various shifts * Ability to use Windows operating systems * Organization and work prioritization skills * Ability to work independently * Ability to work in a constantly changing and fast-paced environment * Ability to stay composed and objective * Strong listening skills **Work from Home Requirements** To ensure your success as a remote employee, you'll need to meet the following requirements: * Internet Connection Requirements: + Minimum subscribed download rate equal to or exceeds 12.0 Mbps + Minimum subscribed upload rate equal to or exceeds 3.0 Mbps + ISP must have no packet loss and ping under 50ms + Proof of internet speed required * Clean and quiet workspace **Why Join blithequark?** At blithequark, we believe that our employees are our greatest asset. We offer a dynamic and supportive work environment that's designed to help you grow and succeed. With opportunities for career advancement, professional development, and community involvement, you'll find that blithequark is the perfect place to launch or advance your career. **Apply Now!** If you're ready to take your career to the next level and join a team of passionate and dedicated individuals, apply now to become a Bilingual Financial Customer Service Representative at blithequark. Apply for this job