**Experienced Chat Moderator – Remote Community Management and Discord Server Governance**

Remote, USA Full-time
Are you passionate about creating a positive and inclusive online community? Do you have excellent communication skills and the ability to navigate complex social situations? We're seeking an experienced Chat Moderator to join our team at blithequark, a forward-thinking organization dedicated to promoting equality and fairness in all aspects of our business. As a Chat Moderator, you will play a vital role in maintaining a safe and respectful environment for our community members on our official Discord server. This is a part-time, remote position that offers flexibility and the opportunity to work with a dynamic team of like-minded individuals. **Job Responsibilities:** * Moderate the chat on our official Discord server, ensuring that all interactions adhere to our community guidelines and rules * Delete messages that violate our community standards, including but not limited to: + Hate speech or discriminatory language + Harassment or bullying + Spam or self-promotion + Inappropriate content or links * Ban users who repeatedly violate our community rules, after a thorough investigation and warning process * Mute users who have violated our community rules, to prevent further disruptions * Investigate reports made by users about potential rule violations, and take appropriate action * Collaborate with our team to develop and refine our community guidelines and rules * Provide excellent customer service and support to our community members, responding to their queries and concerns in a timely and professional manner **Qualifications:** * Must be at least 18 years old * High school diploma or equivalent required * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong problem-solving and conflict resolution skills * Familiarity with Discord and its moderation tools * Ability to maintain confidentiality and handle sensitive information * Strong attention to detail and organizational skills * Ability to work in a fast-paced environment and adapt to changing circumstances **Preferred Qualifications:** * Experience as a moderator or administrator on a Discord server or other online community platform * Knowledge of community management principles and best practices * Familiarity with online safety and security protocols * Experience with conflict resolution and mediation * Strong analytical and problem-solving skills **Skills and Competencies:** * Excellent communication and interpersonal skills * Strong problem-solving and conflict resolution skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to maintain confidentiality and handle sensitive information * Strong analytical and problem-solving skills * Ability to adapt to changing circumstances and priorities * Familiarity with online safety and security protocols * Knowledge of community management principles and best practices **Career Growth Opportunities and Learning Benefits:** * Opportunity to work with a dynamic team of like-minded individuals * Professional development and training opportunities * Flexible work arrangements and remote work options * Competitive pay rate and benefits package * Opportunity to contribute to a forward-thinking organization that values equality and fairness **Work Environment and Company Culture:** * blithequark is a remote-friendly organization that values flexibility and work-life balance * Our team is passionate about creating a positive and inclusive online community * We prioritize equality, fairness, and respect in all aspects of our business * We offer a collaborative and supportive work environment that encourages growth and development **Compensation, Perks, and Benefits:** * Competitive pay rate of $12.50 per hour * Weekly pay cycle, starting from Monday and ending on Sunday * Flexible work arrangements and remote work options * Professional development and training opportunities * Opportunity to contribute to a forward-thinking organization that values equality and fairness **How to Apply:** If you're passionate about creating a positive and inclusive online community, and you have the skills and experience to succeed as a Chat Moderator, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer Disclosure:** blithequark is an equal opportunity employer that values diversity and inclusion. We welcome applications from all qualified candidates, regardless of their background, identity, or experience. We are committed to creating a safe and respectful work environment that promotes equality and fairness in all aspects of our business. Apply for this job
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