Experienced Customer Care and Administrative Support Specialist – Patient Records, Supply Management, and Reception Services at blithequark

Introduction to blithequark At blithequark, we are dedicated to providing exceptional patient care and support services that make a meaningful difference in the lives of our patients and their families. As a leader in the healthcare industry, we strive to create a work environment that is inclusive, supportive, and empowering for all our employees. Our mission is built on a foundation of compassion, integrity, and excellence, and we are committed to fostering a culture of wellness, diversity, equity, and inclusion. If you are a motivated and caring individual who shares our values and is passionate about delivering outstanding customer care and administrative support, we invite you to join our team as a Customer Care and Administrative Support Specialist. Job Summary In this critical role, you will provide essential receptionist and clerical support services, including preparing, coordinating, and compiling patient records, answering phones, scheduling appointments, and managing supplies for our nursing and ancillary departments. Your attention to detail, organizational skills, and ability to multitask will ensure the smooth operation of our daily activities and contribute to the delivery of high-quality patient care. As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, develop your skills and knowledge, and grow your career with blithequark. Key Responsibilities Establish, inventory, and replenish adequate supply levels, including exchange and par carts, to support daily activities for nursing and ancillary departments. Document all supply replenishment performed, enter issues/credits, patient care equipment, and charges, and process patient and supply charges for interfacing and day-close activities. Monitor, rotate, remove, and document all outdated and overstocked supplies, checking for any damage to items, and enter supply replenished par level forms, including par, Pyxis inventory, or exchange carts. Verify inventory and control levels for all nursing and ancillary departments, physically stock and pick needed supplies for delivery, and ensure accurate and timely completion of tasks. Promote the mission, vision, and values of blithequark, and abide by service behavior standards, performing other duties as assigned and floating to other departments as needed. Essential Qualifications To be successful in this role, you will need to possess a High School Diploma or GED and have excellent communication, organizational, and interpersonal skills. You should be able to work effectively in a fast-paced environment, prioritize tasks, and maintain accuracy and attention to detail. Proficiency in operating computers and other office equipment, as well as the ability to move fingers and hands, see and read computer monitors and documents, and remain sitting or standing for long periods, is also required. Preferred Qualifications While not essential, previous experience in a healthcare or customer care setting, as well as knowledge of supply management and inventory control principles, would be highly desirable. You should be able to perform each essential duty satisfactorily, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements This role requires interacting with others by effectively communicating, both orally and in writing, operating computers and other office equipment, seeing and reading computer monitors and documents, and remaining sitting or standing for long periods. You may also need to lift and transport objects and office supplies, bend, kneel, and reach, as required. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to supporting the growth and development of our employees. As a Customer Care and Administrative Support Specialist, you will have access to training and development programs, mentorship, and opportunities for advancement within the organization. You will be able to expand your skills and knowledge, build your confidence, and take on new challenges, all while making a meaningful contribution to our patients and their families. Work Environment and Company Culture Our work environment is built on a foundation of respect, empathy, and inclusivity. We value diversity, equity, and inclusion, and we are committed to creating a workplace culture that is welcoming, supportive, and empowering for all employees. You will be part of a dynamic and collaborative team, working together to achieve our mission and vision, and making a positive impact on the lives of our patients and their families. Compensation, Perks, and Benefits We care about the well-being of our employees, which is why we offer a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness. Our benefits include comprehensive health insurance, retirement savings plans, paid time off, and opportunities for professional growth and development. We also offer a competitive hourly rate, dependent on experience, and a range of perks and discounts to support your physical, emotional, and financial well-being. Conclusion If you are a motivated and caring individual who is passionate about delivering exceptional customer care and administrative support, we invite you to join our team at blithequark. As a Customer Care and Administrative Support Specialist, you will play a critical role in supporting the delivery of high-quality patient care, while also developing your skills and knowledge, and growing your career with our organization. Apply now to take the first step towards a rewarding and challenging career with blithequark. Apply for this job