**Experienced Customer Engineer – Cloud Solutions and Technical Support**

Remote, USA Full-time
At arenaflex, we're on a mission to revolutionize the way businesses operate by harnessing the power of cloud computing. As a Customer Engineer, you'll play a vital role in helping our clients unlock the full potential of our cutting-edge solutions. If you're passionate about delivering exceptional customer experiences and have a knack for technical problem-solving, we want to hear from you. **About arenaflex** arenaflex is a leading provider of cloud-based solutions that empower businesses to innovate, collaborate, and thrive in a rapidly changing world. With a presence in over 200 countries and territories, we've established ourselves as a trusted partner for organizations seeking to transform their operations and drive growth. Our commitment to innovation, customer satisfaction, and technical excellence has earned us a reputation as a leader in the cloud computing industry. **Job Summary** As a Customer Engineer at arenaflex, you'll be responsible for providing technical support and guidance to our clients and prospects, helping them to maximize the value of our cloud solutions. You'll work closely with our sales teams, product management, and engineering groups to stay up-to-date on industry trends and develop innovative solutions to meet our clients' evolving needs. If you're a technical expert with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Prepare and deliver product briefings to showcase arenaflex's cloud solutions and unique differentiators (e.g., whiteboarding, slide presentations, product demos, white papers, trial management, and response records). * Collaborate with arenaflex's cloud solutions to demonstrate and model integrations in client/partner environments. * Investigate and propose combination architectures, project designs, platforms, and application infrastructure required to implement a comprehensive solution successfully. * Attend client sites, meetings, and other related events up to 25% of the time, depending on the situation. **Essential Qualifications** * Bachelor's degree in Computer Science, Software Engineering, or a related field. * At least 4 years of experience in software engineering or equivalent experience. * Experience with specialized deal design in a distributed computing environment or a client-facing role. * Experience with legacy and current application development, cloud infrastructure delivery, and deployment. * Experience with holders and related technologies. **Preferred Qualifications** * Experience with cutting-edge areas of networking, Linux, SDN, virtualization, open standards, application acceleration, load balancing, DNS, VPNs, and their application to PaaS/IaaS advancements, and large-scale VMware deployments. * Experience creating mobile designs using API management, microservice architectures, and PaaS, and container orchestration frameworks (e.g., Kubernetes, OpenShift, Cloud Foundry, etc.). * Experience with cloud-native programming development procedures and tools for application development/deployment stages (e.g., CI/CD). * Experience with logging/monitoring of hybrid cloud applications. * Ability to learn and work with emerging technologies, philosophies, and solutions in the Cloud/IT innovation space. **Skills and Competencies** * Excellent technical skills, with a strong understanding of cloud computing, networking, and software development. * Strong communication and interpersonal skills, with the ability to work effectively with clients, sales teams, and technical stakeholders. * Ability to learn and adapt quickly to new technologies and industry trends. * Strong problem-solving skills, with a focus on delivering exceptional customer experiences. * Ability to work independently and collaboratively as part of a team. **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Engineer, you'll have access to a range of training and development opportunities, including: * Regular training sessions and workshops on emerging technologies and industry trends. * Opportunities to work on high-profile projects and collaborate with cross-functional teams. * Mentorship and coaching from experienced professionals in the field. * A comprehensive benefits package, including health insurance, retirement savings, and paid time off. **Work Environment and Company Culture** arenaflex is a dynamic and innovative company that values diversity, inclusion, and collaboration. Our work environment is fast-paced and challenging, with a focus on delivering exceptional customer experiences. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * Salary: $20-30/hour. * Comprehensive benefits package, including health insurance, retirement savings, and paid time off. * Opportunities for career growth and professional development. * A dynamic and innovative work environment. **How to Apply** If you're a motivated and experienced technical professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply for this job
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