**Experienced Customer Experience Advisor (Part-Time) – Remote, Nashville**

Are you a customer-centric individual with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where creativity and innovation are encouraged? If so, we invite you to join blithequark as a part-time Customer Experience Advisor, working remotely from Nashville, TN. At blithequark, we're dedicated to reimagining the way people interact with our brand and each other. As a Customer Experience Advisor, you'll play a vital role in shaping the future of our customer service experience, leveraging your creativity, empathy, and problem-solving skills to craft personalized solutions that exceed our customers' expectations. **What You'll Do:** As a Customer Experience Advisor, you'll be responsible for delivering nothing-but-wonderful customer service by: * Supporting customers via email and live chat, providing timely and accurate responses to their inquiries * Learning our internal management system to efficiently process sales orders and maintain customer relationships * Utilizing internal communication software to interact with your teammates, management, and other departments * Identifying trends and pain points, and developing innovative solutions to optimize each customer's experience **Who You Are:** We're looking for a self-starter who takes ownership of their work and is passionate about delivering exceptional customer experiences. You're a creative problem solver who thinks outside the box, a sensitive and skillful communicator who can adapt your tone and style to suit your audience, and a highly organized and attentive individual who can juggle multiple tasks at once. **Requirements:** To be successful in this role, you'll need to: * Attend a virtual two-week onboarding program via Google Meet video calls * Have a quiet workspace with minimal noise (e.g., home office) to fulfill your shifts * Work 20-29 hours per week, with shift times starting as early as 8 a.m. and as late as 9 p.m. CT * Be available evenings and weekends, including during the holiday season * Have a reliable high-speed internet connection with access to your router * Not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) **Extra Credit:** While not required, experience in customer service and working from home are highly valued. **About Us:** At blithequark, we're driven by a mission to inspire and impact the world with vision, purpose, and style. We're a company that's constantly asking ourselves how we can do more and make a greater impact, and we're committed to reimagining everything that a company and industry can be. We believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries, and we're proud to be making a difference in the lives of people around the world. **Our Culture:** At blithequark, we're a team of curious, kind folks who are passionate about innovation and community. We believe in transparency, inclusivity, and equity, and we're committed to creating a workplace where all employees can bring their authentic selves and feel valued and engaged. **Benefits:** As a part-time Customer Experience Advisor, you'll enjoy: * Competitive hourly rate of $13.00 * Flexible scheduling to accommodate your needs * Opportunities for professional growth and development * A dynamic and supportive work environment * Access to our employee resource groups and community events * A comprehensive benefits package, including medical, dental, and vision coverage **How to Apply:** If you're a motivated and customer-centric individual who is passionate about delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website to learn more and submit your application. Why Join blithequark? At blithequark, we're committed to creating a workplace that's inclusive, equitable, and supportive of all employees. We believe in transparency, innovation, and community, and we're passionate about making a positive impact on the world. Our Values: * Innovation: We're constantly looking for new and better ways to do things, and we encourage our employees to think creatively and challenge the status quo. * Inclusivity: We believe that everyone deserves to be treated with respect and dignity, and we're committed to creating a workplace that's welcoming and inclusive of all employees. * Equity: We're committed to fairness and equity in all aspects of our business, and we're working to create a workplace where everyone has an equal opportunity to succeed. * Transparency: We believe in being open and honest in all our interactions, and we're committed to transparency in our business practices and decision-making processes. Our Culture: At blithequark, we're a team of curious, kind folks who are passionate about innovation and community. We believe in the importance of teamwork, collaboration, and open communication, and we're committed to creating a workplace that's supportive and inclusive of all employees. Our Benefits: As a part-time Customer Experience Advisor, you'll enjoy a range of benefits, including: * Competitive hourly rate of $13.00 * Flexible scheduling to accommodate your needs * Opportunities for professional growth and development * A dynamic and supportive work environment * Access to our employee resource groups and community events * A comprehensive benefits package, including medical, dental, and vision coverage How to Apply: If you're a motivated and customer-centric individual who is passionate about delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website to learn more and submit your application. Join us at blithequark and be a part of a team that's making a difference in the world! Apply for this job