**Experienced Customer Service Associate – Delivering Exceptional Patient and Customer Experience at blithequark**

Are you passionate about delivering exceptional patient and customer experiences? Do you have a knack for building strong relationships and providing top-notch service? If so, we invite you to join our team at blithequark as an Experienced Customer Service Associate! At blithequark, we're committed to providing our customers with a unique and personalized experience that sets us apart from the competition. Our customer service team is the face of our organization, and we're looking for talented individuals who share our passion for delivering exceptional service. **About blithequark** blithequark is a leading healthcare and retail organization dedicated to providing our customers with the best possible experience. With a strong presence in Illinois, USA, we're committed to delivering exceptional service, quality products, and a unique shopping experience that sets us apart from the competition. **Job Summary** As an Experienced Customer Service Associate at blithequark, you'll be responsible for delivering exceptional patient and customer experiences by providing respectful, fair, and productive checkout services. You'll be the face of our organization, and your interactions with customers will be the key to building strong relationships and driving customer loyalty. **Key Responsibilities** * Registers sales on designated sales register, provides customers with respectful, fair, and productive checkout services * Draws in customers and patients by greeting them and offering help with items and services * Settles customer issues and answers questions to ensure a positive customer experience * Models and offers customer service best practices with all colleagues to deliver an exceptional customer experience * Provides customers with respectful, agreeable, quick, and productive help * Recommends products available for purchase to customers and suggests upsell and cross-sell opportunities * Registers customer buys on designated sales register, collects cash and distributes change as necessary; processes voids, returns, delays, discounts, and exchanges as necessary * Keeps counters and retires clean and well-marketed, takes stock, and maintains records * Checks in and costs stock as required or as directed by head supervisor or conveyed by the shift manager * Carries out organizational resource assurance methods to identify and limit benefit loss * Guarantees compliance with state and local regulations regarding controlled items (e.g., tobacco and tobacco products) * Develops and maintains displays, including seasonal, occasional, super displays, and sale stock; completes resets and updates as directed * Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as determined by strategies/systems (e.g., raw and frozen meats on bottom shelves) * Has working knowledge of store systems and store equipment * Provides customer assistance in the photo area, including digital ID photo service, banner print and creative machine, and interesting sell of special photo items * Takes on web pick-up responsibilities (screens orders in Picture Care, handles orders (picks items), and delivers orders to customers as they arrive at the store) * Assists with external and internal support by ensuring a perfect, flawless, deliberate store condition and appearance * Conforms to all organizational policies and procedures; maintains respectful relationships with colleagues * Completes unique tasks and other assignments as directed **Essential Qualifications** * Bachelor's degree * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Ability to work a flexible schedule, including nights and weekend hours * Proficiency in reading, writing, and communicating in English (except in Puerto Rico) **Preferred Qualifications** * Six months of experience in a retail environment * Previous work experience with blithequark * Ability to work a flexible schedule, including nights and weekend hours * Proficiency in reading, writing, and communicating in English (except in Puerto Rico) **Skills and Competencies** * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Ability to build strong relationships with customers and colleagues * Strong problem-solving and conflict resolution skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to maintain a clean and well-marketed store environment **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to providing our employees with opportunities for growth and development. As an Experienced Customer Service Associate, you'll have the opportunity to: * Develop your skills and knowledge through on-the-job training and coaching * Participate in ongoing training and development programs to enhance your skills and knowledge * Take on new challenges and responsibilities as you grow and develop in your role * Collaborate with colleagues to achieve common goals and objectives * Participate in performance evaluations and goal-setting to ensure your success and growth **Work Environment and Company Culture** At blithequark, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on the following values: * Respect: We value and respect each other's differences and perspectives. * Integrity: We operate with honesty, transparency, and accountability. * Excellence: We strive for excellence in all that we do. * Teamwork: We work together to achieve common goals and objectives. * Innovation: We encourage creativity and innovation to drive growth and success. **Compensation, Perks, and Benefits** As an Experienced Customer Service Associate at blithequark, you'll receive a competitive salary of $27/hour, as well as a range of benefits and perks, including: * Comprehensive health and wellness benefits * Paid time off and holidays * Opportunities for career growth and development * A positive and inclusive work environment * Discounts on products and services * Recognition and rewards for outstanding performance **How to Apply** If you're passionate about delivering exceptional patient and customer experiences and are looking for a challenging and rewarding career opportunity, we invite you to apply for the Experienced Customer Service Associate position at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job