**Experienced Customer Service Representative – Data Entry and Patient Enrollment**

**Join arenaflex, a leading retail pharmacy and healthcare company, in a remote full-time position as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling high-volume client requests, and performing data entry tasks with accuracy and efficiency.** **About arenaflex** arenaflex is a leading retail pharmacy and healthcare company, committed to making a positive impact on people's lives through better health and well-being. With a legacy of over 100 years, we have grown to become one of the largest pharmacy chains in the United States, serving almost 10 million customers every day. Our mission is to make a difference in the lives of our customers and patients by providing an omnichannel experience, with fully integrated physical and digital stages, supported by the latest technology to deliver excellent products and services in communities across the country. **Job Summary** As a Customer Service Representative at arenaflex, you will be responsible for providing exceptional customer service, handling high-volume client requests, and performing data entry tasks with accuracy and efficiency. You will work under direct management, following established guidelines and procedures, and utilizing arenaflex's solution information passage techniques and rules processes to acquire patient and medication data. Your responsibilities may vary depending on the allocated division. **Key Responsibilities** * Utilize arenaflex's solution information passage techniques and rules processes to acquire patient and medication data, entering information into the proper system. * Handle patient medicine demands within HIPAA rules and enter top-off orders for handling. * Investigate to acquire missing remedy data, and decipher clinical truncations (SIG codes). * Settle all information passages related to special cases. * Handle correspondence to patients (inbound calls, talks, messages) and settle outbound decisions to prescribers and patients depending on the situation. * Settle Outsider Oddballs by inspecting, gathering data, making revisions, and resubmitting for handling as indicated by individual arrangement prerequisites. * Settle on phone decisions to guarantors and others to get data, gain abrogate endorsement, or in any case settle the Outsider Oddballs. * Provide help to Drug specialists, both those in the office and those in different areas. * Identify and impart issues to senior-level staff as fitting. **Essential Qualifications** * Secondary School Recognition or GED. * Fundamental level PC abilities (for instance: fire up and close down PC, use the mouse to point and snap, begin and close projects, switch between programs, save records, print reports, and additionally access data online). * Essential Web search tools abilities to incorporate opening a program, composing URLs in the right area, utilizing a web crawler, bookmarking a webpage, exploring back/forward/stop fastens, and finishing up structures on the web. * Convey recorded as a hard copy and verbally. * 18 years old or more seasoned. **Preferred Qualifications** * Something like one year of drug store professional involvement with a retail or call focus climate. * Something like a year and a half encounter as a drug store professional with a testament/enrollment by the state as conceded by the state Leading group of Drug stores or broadly perceived confirmation organization. * Experience giving client care to interior and outer clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty. * Middle to cutting-edge level keyboarding abilities (no less than 35 WPM, typing by memory, designing archives). * Familiarity with Spanish and English. **Career Growth Opportunities and Learning Benefits** As a Customer Service Representative at arenaflex, you will have the opportunity to grow your career and develop your skills in a dynamic and supportive environment. We offer a range of training programs and resources to help you succeed, including: * On-the-job training and mentorship * Ongoing education and professional development opportunities * Career advancement opportunities within the company * A comprehensive benefits package, including health insurance, retirement savings, and paid time off **Work Environment and Company Culture** arenaflex is committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. We offer a range of benefits and perks, including: * Flexible work arrangements, including remote work options * A comprehensive benefits package, including health insurance, retirement savings, and paid time off * A range of employee recognition and reward programs * Opportunities for professional development and career advancement * A diverse and inclusive work environment that values and celebrates individual differences **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * $27-$35 per hour * Comprehensive benefits package, including health insurance, retirement savings, and paid time off * Flexible work arrangements, including remote work options * A range of employee recognition and reward programs * Opportunities for professional development and career advancement **How to Apply** If you are a motivated and customer-focused individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. Apply Now! **Equal Opportunity Employer** arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job