**Experienced Customer Service Representative – Data Entry and Sales Support (Remote, Online)**

Are you a customer-focused individual with excellent communication skills and a passion for sales? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark's dynamic team as an Experienced Customer Service Representative – Data Entry and Sales Support. In this role, you will be the face of blithequark, providing exceptional customer service and support to our valued clients while working remotely. **About blithequark** blithequark is a leading provider of innovative solutions and services to the retail industry. Our mission is to deliver exceptional customer experiences, drive sales growth, and foster long-term relationships with our clients. With a strong commitment to excellence, we strive to create a work environment that is inclusive, supportive, and empowering. **Job Responsibilities** As an Experienced Customer Service Representative – Data Entry and Sales Support, you will be responsible for: * Providing exceptional customer service and support to clients via phone, email, and chat * Responding to customer inquiries and resolving issues in a timely and professional manner * Entering customer data into our system accurately and efficiently * Collaborating with sales teams to identify and pursue sales opportunities * Maintaining up-to-date knowledge of products and services offered by blithequark * Working closely with colleagues to achieve sales targets and improve customer satisfaction * Participating in ongoing training and development to enhance skills and knowledge * Adhering to blithequark's policies and procedures, including data security and confidentiality protocols **Key Responsibilities:** * Welcome and qualify new customers, providing personalized support and guidance * Suggest and close sales opportunities, working closely with sales teams to achieve targets * Maintain accurate and up-to-date customer records, ensuring data integrity and security * Collaborate with colleagues to resolve customer issues and improve overall customer satisfaction * Stay up-to-date with product knowledge and industry trends, providing expert advice to customers * Participate in ongoing training and development to enhance skills and knowledge * Adhere to blithequark's policies and procedures, including data security and confidentiality protocols **Position Requirements** * Bachelor's degree in a relevant field (e.g., business, marketing, communications) * 2+ years of experience in customer service, sales, or a related field * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues * Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues * Proficiency in data entry and software applications (e.g., CRM, sales tracking) * Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously * Strong attention to detail, with a focus on accuracy and quality * Ability to work independently and as part of a team, with a collaborative and supportive attitude * Strong time management and organizational skills, with the ability to meet deadlines and achieve targets **Preferred Qualifications** * Experience in the retail or sales industry * Knowledge of sales and marketing principles, with a focus on customer engagement and retention * Familiarity with CRM software and sales tracking systems * Experience with data analysis and reporting * Strong leadership and coaching skills, with the ability to mentor and develop colleagues * Ability to work flexible hours, including evenings and weekends **Skills and Competencies** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Proficiency in data entry and software applications * Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously * Strong attention to detail, with a focus on accuracy and quality * Ability to work independently and as part of a team, with a collaborative and supportive attitude * Strong time management and organizational skills, with the ability to meet deadlines and achieve targets * Ability to learn and adapt quickly, with a focus on continuous improvement and professional development **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to the growth and development of our employees. As an Experienced Customer Service Representative – Data Entry and Sales Support, you will have access to: * Ongoing training and development programs, including sales and marketing training, customer service skills, and industry-specific knowledge * Opportunities for career advancement, including promotions to senior roles and leadership positions * Collaborative and supportive work environment, with a focus on teamwork and open communication * Flexible work arrangements, including remote work options and flexible hours * Competitive compensation and benefits package, including health insurance, retirement savings, and paid time off **Work Environment and Company Culture** blithequark is a dynamic and inclusive work environment, with a focus on collaboration, innovation, and customer satisfaction. Our company culture is built on the following values: * Customer-centricity: We put our customers at the heart of everything we do, providing exceptional service and support to meet their needs. * Innovation: We encourage creativity and innovation, embracing new ideas and technologies to drive growth and improvement. * Collaboration: We work together as a team, sharing knowledge and expertise to achieve common goals. * Integrity: We operate with integrity and transparency, upholding the highest standards of ethics and professionalism. * Continuous improvement: We strive for excellence, continuously learning and improving to meet the evolving needs of our customers and stakeholders. **Compensation, Perks, and Benefits** As an Experienced Customer Service Representative – Data Entry and Sales Support at blithequark, you will receive: * Competitive salary range: $35-$45/hour * Comprehensive benefits package, including health insurance, retirement savings, and paid time off * Flexible work arrangements, including remote work options and flexible hours * Ongoing training and development programs, including sales and marketing training, customer service skills, and industry-specific knowledge * Opportunities for career advancement, including promotions to senior roles and leadership positions * Collaborative and supportive work environment, with a focus on teamwork and open communication **Conclusion** If you are a customer-focused individual with excellent communication skills and a passion for sales, we invite you to join blithequark's dynamic team as an Experienced Customer Service Representative – Data Entry and Sales Support. In this role, you will have the opportunity to provide exceptional customer service and support, while working remotely and enjoying a competitive compensation and benefits package. Apply now to take the first step in your career journey with blithequark! Apply for this job