**Experienced Customer Service Representative – Delivering Exceptional Experiences for blithequark's Valued Clients**

Remote, USA Full-time
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join blithequark's dynamic team as a Customer Service Representative in Franklin Square, NY. As a key member of our customer-facing team, you will play a vital role in ensuring our clients receive top-notch service and support. **About blithequark** blithequark is a family-owned business that has been a trusted name in the photography industry for years. Our commitment to excellence, quality, and customer satisfaction has earned us a reputation as a leader in our field. We pride ourselves on our ability to deliver high-quality products and services that exceed our clients' expectations. Our team is dedicated to providing exceptional service, and we're looking for like-minded individuals to join our ranks. **Job Summary** As a Customer Service Representative at blithequark, you will be responsible for providing administrative, product, and customer service support to our schools, students, and company staff. You will be the first point of contact for our clients, answering phone calls, responding to emails, and resolving customer concerns in a timely and professional manner. Your attention to detail, excellent communication skills, and ability to work in a fast-paced environment will make you an invaluable asset to our team. **Responsibilities** * Answer customer service department phone lines, responding to customer inquiries, and resolving customer concerns in a timely and professional manner. * Perform data entry into company software programs to assist customers in placing orders. * Complete filing tasks to maintain accurate records of customer orders. * Place customer orders that are called in over the phone. * Provide administrative support to the Customer Service Manager and other team members as needed. * Participate in ongoing training and professional development to stay up-to-date on company policies, procedures, and products. * Collaborate with other departments to ensure seamless communication and service delivery. * Maintain accurate records and reports as required. * Perform other duties as assigned by the Customer Service Manager. **Skills and Qualifications** * Strong attention to detail and commitment to delivering exceptional customer service. * Experience with Windows-based software, including Word and Excel. * Ability to handle a high volume of phone calls and customer inquiries in a fast-paced environment. * Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and management. * Previous customer service experience, preferably in a retail or service industry setting. * Ability to work independently and as part of a team. * Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously. * Ability to maintain confidentiality and handle sensitive customer information. **Work Environment and Culture** * blithequark is committed to providing a positive and supportive work environment that fosters growth, learning, and teamwork. * Our team is dedicated to delivering exceptional service and support to our clients, and we're looking for like-minded individuals to join our ranks. * We offer a dynamic and fast-paced work environment, with opportunities for professional growth and development. * Our company culture values diversity, inclusivity, and respect, and we're committed to creating a workplace that is welcoming and inclusive for all employees. **Career Growth Opportunities and Learning Benefits** * blithequark is committed to investing in the growth and development of our employees, with opportunities for training, mentorship, and professional development. * We offer a comprehensive benefits package, including health insurance, paid time off, and retirement savings plan. * Our team is dedicated to supporting each other's growth and development, with regular feedback, coaching, and mentoring. * We're committed to creating a workplace that is challenging, engaging, and rewarding, with opportunities for advancement and career growth. **Compensation, Perks, and Benefits** * Competitive hourly rate of $17.00 per hour. * Full-time, seasonal position with possibility of overtime. * 8-hour shift, with flexibility to work varying schedules as needed. * Comprehensive benefits package, including health insurance, paid time off, and retirement savings plan. * Opportunities for professional growth and development, with training, mentorship, and coaching. * Collaborative and supportive work environment, with a team dedicated to delivering exceptional service and support. **How to Apply** If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity, inclusivity, and respect. We welcome applications from qualified candidates of all backgrounds, and are committed to creating a workplace that is welcoming and inclusive for all employees. **Contact Information** For more information about this opportunity, please contact our HR department at [insert contact information]. We look forward to hearing from you! Apply for this job
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