**Experienced Customer Service Representative – Evening & Weekends Part/Full Time Shift at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced environment where no two interactions are the same? Look no further! blithequark is seeking an experienced Customer Service Representative to join our dynamic team, working evening and weekend shifts in a part-time or full-time capacity. **About blithequark** blithequark is a leading provider of innovative solutions, dedicated to empowering individuals and businesses to reach their full potential. Our mission is to foster a culture of excellence, where every interaction is a testament to our commitment to quality and customer satisfaction. As a valued member of our team, you will be part of a collaborative and supportive environment that encourages growth, learning, and innovation. **Key Responsibilities:** As a Customer Service Representative at blithequark, you will be responsible for: * Providing exceptional customer service via inbound calls, ensuring that every interaction is a positive and memorable experience * Resolving customer inquiries and concerns in a professional and timely manner * Utilizing strong verbal and written communication skills to effectively communicate with customers and colleagues * Maintaining accurate records and documentation of customer interactions * Collaborating with internal teams to resolve complex customer issues * Staying up-to-date with product knowledge and company information to provide informed responses to customer inquiries * Participating in ongoing training and development to enhance customer service skills and knowledge **Essential Qualifications:** * High School Diploma or equivalent (Preferred) * Excellent verbal and written communication skills, with a focus on spelling and grammar * Excellent listening comprehension skills, with the ability to understand and respond to customer concerns * Proficient with basic computer applications, including Microsoft Office and customer relationship management software * Clear, professional, and friendly voice, with the ability to communicate effectively via phone and email * Type at least 35 words per minute with 90% accuracy * Excellent customer service skills, with a focus on empathy, patience, and problem-solving **Preferred Qualifications:** * Spanish/English Bilingual (a plus) * Availability for both weekend days (Saturday and/or Sunday) * Previous experience in a customer service role, preferably in an inbound call center environment **Skills and Competencies:** * Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong problem-solving and critical thinking skills, with the ability to analyze complex customer issues * Proficiency in customer relationship management software and other relevant tools * Ability to work independently and as part of a team, with a focus on collaboration and mutual support * Strong attention to detail, with the ability to maintain accurate records and documentation **Career Growth Opportunities and Learning Benefits:** As a valued member of our team, you will have access to: * Ongoing training and development opportunities, including workshops, webinars, and coaching sessions * Career advancement opportunities, with a focus on promoting from within * Collaborative and supportive work environment, with a focus on teamwork and mutual support * Opportunities for professional growth and development, with a focus on building skills and expertise **Work Environment and Company Culture:** blithequark is committed to creating a positive and inclusive work environment, where every employee feels valued and supported. Our company culture is built on the principles of: * Respect and empathy for all employees and customers * Open communication and transparency * Collaboration and teamwork * Continuous learning and development * Innovation and creativity **Compensation, Perks, and Benefits:** As a Customer Service Representative at blithequark, you will enjoy: * Competitive hourly rate of $15.00 per hour (Bilingual Differential) * Part-time flexibility, with opportunities for full-time advancement * Health and dental benefits available to employees who work 30+ hours a week * Paid Time Off/Vacation Time after a year of continuous employment * Overtime pay during company-recognized holidays * A positive and family-feel work environment **How to Apply:** If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please visit our website at AllianceCommuncations.com to submit your application. We look forward to welcoming you to our team! **Schedule:** * 8 hour shift * Evening shift (4PM to 11PM or 12AM) * Holidays (as needed) * Weekends (as needed) **Education:** * High school or equivalent (Preferred) **Location:** * Columbus, GA 31907 (Required) **Work Location:** * Remote We are an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of background or experience. Apply for this job