**Experienced Customer Service Representative – Temporary Daytime Position at blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two calls are ever the same? If so, we invite you to join blithequark's dynamic team as an Experienced Customer Service Representative – Temporary Daytime Position. As a key member of our customer service team, you will play a vital role in providing top-notch support to our clients' customers, ensuring their needs are met with a helpful, professional attitude. **About blithequark** At blithequark, we pride ourselves on being a forward-thinking organization that values innovation, collaboration, and customer satisfaction. Our team is comprised of dedicated professionals who share a common goal: to deliver exceptional results and exceed our clients' expectations. As a temporary daytime customer service representative, you will be part of a dynamic team that is passionate about making a difference in the lives of our customers. **Responsibilities** As an Experienced Customer Service Representative – Temporary Daytime Position at blithequark, your primary responsibilities will include: * Managing large volumes of inbound calls in a timely manner, ensuring that customers receive prompt and effective support * Following established communication scripts to handle various topics and provide accurate information to customers * Identifying customers' needs, clarifying information, researching, and providing solutions and/or alternatives to meet their requirements * Accessing company and client resources to accurately handle calls and provide exceptional customer experiences * Seizing opportunities to upsell products and services when they arise, driving revenue growth and customer satisfaction * Demonstrating flexibility and adaptability in a fast-paced environment, with the ability to change tasks seamlessly without compromising efficiency or composure * Maintaining punctuality and attendance at all scheduled times, ensuring that customers receive consistent and reliable support * Remaining positive and professional in all customer interactions, upholding blithequark's high standards of customer service * Cross-training as requested to expand your skillset and contribute to the team's success **Qualifications** To succeed in this role, you will need to possess the following qualifications: * Previous 3-6 months of customer service or customer support experience, with a strong track record of delivering exceptional customer experiences * Previous 3-6 months of call center or office background experience, with a proven ability to work in a fast-paced environment * Basic computer skills, including proficiency in Microsoft Office and other productivity software * Quick learning ability and the capacity to work independently, with minimal supervision * Strong phone and verbal communication skills, along with active listening and problem-solving abilities * Ability to type 20-25 words per minute accurately, with a high level of accuracy and attention to detail * Must be 18 years of age or older * Willingness to undergo a background check, in accordance with state and federal laws **Skills and Competencies** To excel in this role, you will need to possess the following skills and competencies: * Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues * Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues * Ability to work in a team environment, with a collaborative and supportive attitude * Flexibility and adaptability, with the ability to adjust to changing priorities and deadlines * Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously * Ability to maintain confidentiality and handle sensitive information with discretion **Career Growth Opportunities and Learning Benefits** As a temporary daytime customer service representative at blithequark, you will have access to a range of career growth opportunities and learning benefits, including: * Ongoing training and development programs, designed to enhance your skills and knowledge * Opportunities for advancement to full-time or permanent positions, with a clear career path and progression * Collaborative and supportive team environment, with regular feedback and coaching * Access to industry-leading tools and technologies, with ongoing support and training * Competitive compensation and benefits package, with opportunities for growth and advancement **Work Environment and Company Culture** As a temporary daytime customer service representative at blithequark, you will be working in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences. Our company culture is built on the following values: * Customer-centricity: We put our customers at the heart of everything we do, striving to deliver exceptional experiences and exceed their expectations. * Innovation: We encourage creativity and innovation, with a focus on finding new and better ways to solve problems and deliver results. * Collaboration: We work together as a team, sharing knowledge and expertise to achieve common goals and objectives. * Excellence: We strive for excellence in everything we do, with a focus on delivering high-quality results and exceeding expectations. **Compensation, Perks, and Benefits** As a temporary daytime customer service representative at blithequark, you will receive a competitive compensation package, including: * Starting pay: $14/hour, plus shift differential (extra $1/hr nights & wkds) * Work hours: Shifts between 8:00am-8:00 pm (EST), with rotating weekends * Paid training: Typically 2-5 days in length, from 9:00am-6:00pm (EST) * Status: Part-time or full-time/temporary, with 20-40 hours per week **Bring Your Own Device (BYOD) Requirements** As a temporary daytime customer service representative at blithequark, you will be required to provide your own equipment and workspace, including: * A laptop or desktop computer, with a processor of Intel Core i5 5200 Series or greater * 8GB of memory, on Windows 8.1 / 10 64 bits * A screen resolution of 1280x768 or higher, with dual monitors required * A USB headset * Up-to-date antivirus software, with a recent scan completed * A firewall enabled, with regular scans and updates **How to Apply** If you are a motivated and customer-focused individual, with a passion for delivering exceptional experiences, we invite you to apply for the Experienced Customer Service Representative – Temporary Daytime Position at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job