**Experienced Customer Service Representative – Work From Home Opportunity with blithequark**

Are you a customer service professional looking for a rewarding work-from-home opportunity with a dynamic and forward-thinking company? Do you have a passion for delivering exceptional service and building strong relationships with clients? If so, we invite you to join blithequark as a Customer Service Representative in a work-from-home contract assignment for a large insurance company. **About blithequark** blithequark is a leading provider of innovative solutions and services, helping clients navigate the complexities of the modern world. With a team of over 80,000 professionals across North America, Europe, and Asia, we partner with progressive leaders to drive change and unlock new opportunities. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we're committed to empowering our clients and employees to succeed in a rapidly evolving landscape. **The Role** As a Benefit Customer Service Representative with blithequark, you'll have the opportunity to make a meaningful impact on the lives of our clients, helping them navigate the enrollment process and make updates to their health care and/or pension plans. You'll work in a work-from-home environment, providing superior customer service and building strong relationships with clients. With a focus on delivering exceptional service and building trust, you'll be empowered to take the time necessary to provide the highest level of service on each contact. **Key Responsibilities** * Quickly build rapport and respond to plan participants in a compassionate manner * Customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls * Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements * Demonstrate knowledge, understanding, and compliance with company and client procedures and guidelines, providing appropriate and accurate information * Maintain and document complete and accurate call and case notes in a professional manner * Regularly participate in team meetings and training * Perform other duties as assigned **Requirements** * 6 months to 1 year of call center experience required * Must live within 1 hour of Bloomington, MN for this remote role * Pay: $18/hour (pay increase for bilingual candidates in French or Spanish) * Contract: Up to 6 months (assisting the company through benefits open enrollment, with top employees eligible for permanent roles) * Schedule: NO WEEKENDS! Must be available for a standard shift anytime between 7am-7pm, with extended hours during busy season **Benefits and Perks** * Work-from-home opportunity with a dynamic and forward-thinking company * Competitive pay rate of $18/hour, with a pay increase for bilingual candidates * Opportunity to work with a large insurance company and make a meaningful impact on the lives of clients * Flexible scheduling with NO WEEKENDS! * Opportunities for career growth and advancement, with top performers eligible for full-time roles * Collaborative and supportive team environment with regular training and development opportunities **Eligibility Requirements** * Must be located within 1 hour of Bloomington, MN for this remote role * Must be available for a standard shift anytime between 7am-7pm, with extended hours during busy season * Must be able to work in a work-from-home environment, following the initial training and onboarding period **How to Apply** If you're a motivated and customer-focused professional looking for a rewarding work-from-home opportunity, we invite you to apply for this exciting role with blithequark. Please visit our website to learn more and submit your application. What We Offer At blithequark, we're committed to providing our employees with a supportive and collaborative work environment, with opportunities for career growth and advancement. We offer: * Competitive pay rates and benefits packages * Flexible scheduling and work-from-home opportunities * Collaborative and supportive team environment * Regular training and development opportunities * Opportunities for career growth and advancement Our Company Culture At blithequark, we're passionate about empowering our clients and employees to succeed in a rapidly evolving landscape. We're committed to: * Delivering exceptional service and building strong relationships with clients * Fostering a collaborative and supportive team environment * Providing opportunities for career growth and advancement * Embracing innovation and technology to drive change and unlock new opportunities Why Join blithequark? If you're a motivated and customer-focused professional looking for a rewarding work-from-home opportunity, we invite you to join blithequark. With a focus on delivering exceptional service and building strong relationships with clients, you'll have the opportunity to make a meaningful impact on the lives of our clients. Join our team today and discover a new world of opportunity! Equal Opportunity Employer blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and supportive work environment, where all employees feel valued and empowered to succeed. Apply for this job