**Experienced Customer Service Specialist – Remote Opportunity at blithequark**

Remote, USA Full-time
Are you a customer-focused individual with a passion for delivering exceptional service? Do you thrive in a dynamic and supportive environment where you can grow and develop your skills? Look no further than blithequark, a pioneering 100% union label supplemental benefits company that has been serving hard-working families for over 60 years. As a Customer Service Specialist at blithequark, you will play a vital role in driving customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. Our ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. If you're a motivated and results-driven individual who is passionate about providing exceptional customer experiences, we want to hear from you! **About blithequark** blithequark is a leading provider of supplemental and permanent benefits to hard-working families around the world. With a client base that includes over 40,000 unions and associations internationally, we've built a reputation for delivering innovative and effective solutions that meet the evolving needs of our clients. Our commitment to excellence and customer satisfaction has earned us a loyal following, and we're now seeking a talented Customer Service Specialist to join our team. **Key Responsibilities** As a Customer Service Specialist at blithequark, your daily activities will include: * Inbound and outbound calling to engage with customers and address their inquiries and concerns * Setting appointments and performing presentations to members of unions that request our benefits * Maintaining extensive product knowledge to provide accurate and helpful information to customers * Completing necessary paperwork and documentation to ensure seamless customer interactions * Participating in quality control initiatives to ensure high-quality service delivery * Engaging in leadership development opportunities to enhance your skills and knowledge **What We Offer** At blithequark, we're committed to providing a comprehensive benefits package that supports the well-being and success of our employees. As a Customer Service Specialist, you can expect: * Weekly advances and bonuses to recognize your hard work and dedication * Long-term career progression opportunities to help you grow and develop your skills * Flexible work hours to accommodate your needs and preferences * Remote work from home to enjoy a better work-life balance * Residual income opportunities to supplement your earnings * Full health benefits to ensure your physical and mental well-being * Hands-on 1-on-1 training to help you develop your skills and knowledge * All-expenses-paid yearly office trips to exciting and exotic locations (previous destinations have included Puerto Rico, Cancun, Disney, Vegas, and the Bahamas) **Minimum Qualifications** To be considered for this exciting opportunity, you'll need to meet the following minimum qualifications: * Strong communication skills to effectively engage with customers and colleagues * Time management skills to prioritize tasks and meet deadlines * 18+ years of age to ensure you're eligible for our benefits package * Must pass a background check to ensure your safety and security * High school diploma (higher education preferred but not required) * Customer service and/or retail experience preferred but not required **Preferred Qualifications** While the minimum qualifications are essential, we're also looking for candidates with the following preferred qualifications: * Previous experience in customer service or a related field * Strong product knowledge and ability to learn quickly * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities * Strong problem-solving and analytical skills **Interview Process** In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing. This will allow us to connect with you remotely and ensure a safe and convenient interview experience. **How to Apply** If you're a motivated and results-driven individual who is passionate about providing exceptional customer experiences, we want to hear from you! To apply for this exciting opportunity, please submit your application through the link below. [Apply for the job now!]( Don't miss this opportunity to join a dynamic and supportive team at blithequark! Apply now and take the first step towards a rewarding and challenging career as a Customer Service Specialist. Apply for this job
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