**Experienced Pre-Licensed Customer Service Representative - Remote Opportunity with blithequark**

Are you a customer service enthusiast looking to kick-start your career in the insurance industry? Do you have a passion for delivering exceptional customer experiences and a drive to succeed in a dynamic work environment? Look no further than blithequark, a global digital business services company that's revolutionizing the way businesses operate. As a Pre-Licensed Customer Service Representative at blithequark, you'll have the opportunity to work from home, providing top-notch support to policyholders while preparing for your state insurance exam. Our comprehensive 5-day paid training program will equip you with the knowledge and skills needed to succeed in this role, and our supportive team will be with you every step of the way. **About blithequark** blithequark is a global digital business services company that's dedicated to helping businesses streamline their operations and improve customer experiences. With over 500,000 inspired and passionate people speaking more than 300 languages, we're a force to be reckoned with. Our commitment to innovation, sustainability, and community support sets us apart from the rest, and we're always looking for talented individuals to join our team. **Why Work with blithequark?** * **Paid Training**: We'll provide you with a comprehensive 5-day paid training program to help you prepare for your state insurance exam. * **Competitive Wages**: You'll receive competitive wages for your work as a Pre-Licensed Customer Service Representative. * **Full Benefits**: Enjoy full benefits, including medical, dental, vision, 401k, and more. * **Paid Time Off**: Take advantage of paid time off to recharge and refocus. * **Employee Wellness and Engagement Programs**: We're committed to your well-being and offer a range of programs to support your physical and mental health. **Responsibilities** As a Pre-Licensed Customer Service Representative at blithequark, you'll be responsible for: * **Resolving Complex Consumer Issues**: Use your excellent decision-making skills and innovation to resolve complex consumer issues and advise first-level representatives on high-level issues. * **Assisting Policyholders**: Assist policyholders with billing questions and concerns, and provide support with policy changes requested. * **Providing Recommendations**: Support policyholders' needs by providing recommendations and adjusting as necessary. **Qualifications** We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be considered for this role, you'll need: * **6 Months Customer Service Experience**: A minimum of 6 months of customer service experience is required. * **Age**: You must be over 18 years of age. * **Typing Speed**: You'll need to be able to type at least 25 words per minute. * **High School Graduate or GED**: A high school graduate or equivalent is required. * **Comfort with Desktop Computer Systems**: You'll need to be comfortable using desktop computer systems. * **Proven Oral and Written Communication Skills**: Proven oral and written communication skills are essential. * **6 Months Call Center Experience**: While not required, 6 months of call center experience is preferred. * **Logical Problem-Solving Skills**: You'll need to possess logical problem-solving skills. * **Availability to Work Various Shifts**: You'll need to be available to work various shifts. * **Ability to Use Windows Operating Systems**: You'll need to be able to use Windows operating systems. * **Organization and Work Prioritization Skills**: Strong organization and work prioritization skills are required. **Work from Home Requirements** To work from home as a Pre-Licensed Customer Service Representative at blithequark, you'll need: * **Internet Requirements**: A minimum subscribed download rate of 25.0 Mbps and a minimum subscribed upload rate of 5.0 Mbps are required. Your internet connection must have no packet loss and a ping under 50ms. Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN. Proof of internet speed is required. * **Clean and Quiet Workspace**: You'll need a clean and quiet workspace to ensure you can focus on providing exceptional customer service. **Be One of Our People** At blithequark, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's conducive to happiness and a healthy work-life balance. **Equal Opportunity Employer** blithequark is an equal opportunity employer, and we're committed to providing a workplace that's free from discrimination and harassment. **Apply Now!** If you're a motivated and customer-focused individual who's looking to kick-start your career in the insurance industry, we'd love to hear from you! Apply now to become a Pre-Licensed Customer Service Representative at blithequark and take the first step towards a rewarding and challenging career. Apply for this job