Experienced Data Entry Clerk - Energy Services - Remote Work Opportunity with a Non-Profit Organization Dedicated to Community Growth and Social Impact

Join the Movement for Positive Change at Making Opportunity Count Welcome to Making Opportunity Count (MOC), a non-profit human services agency committed to enhancing the lives of individuals and families in Fitchburg, MA. Our organization is dedicated to fostering community growth, providing essential services, and promoting holistic well-being. We're a dynamic team united by a shared passion for making a lasting impact. We're now seeking an experienced Data Entry Clerk to join our Energy Services team and play a crucial role in maintaining organized and up-to-date digital files to support our day-to-day operations. Position Overview As a valued member of our team, the Data Entry Clerk - Energy Services will be responsible for accurately and efficiently inputting and maintaining client status records, monitoring emails and communications, and ensuring compliance with program guidelines and agency requirements. This is a remote work opportunity, and we're looking for a highly organized and detail-oriented individual to join our team. Key Responsibilities Data Entry and Record-Keeping: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. Email and Communication Management: Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. File Management: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. Collaboration and Communication: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. Administrative Support: Assist with various clerical duties, such as filing, mailings, phone coverage, etc. Remote Work and Availability: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. Training and Development: Attend all required staff meetings, supervision, training, and contractual meetings, and participate in mandatory agency training and other relevant professional development activities. Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role. Requirements and Qualifications Essential Qualifications: Education: Associate degree or equivalent professional experience. Experience: Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. Skills: Proficiency in database management, data entry, and record-keeping. Strong organizational and communication skills. Preferred Qualifications: Language Skills: Bilingual in Spanish. Additional Education: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. What We Offer At Making Opportunity Count, we're committed to providing a supportive and inclusive work environment that values your well-being and personal growth. Here are some of the benefits and perks we offer: Comprehensive Insurance: Health, Dental, FSA, and Vision Insurance to take care of your well-being. Paid Time Off: Generous time off to relax and recharge. Flexible Work Environment: Hybrid work opportunities to suit your lifestyle. Student Loan Forgiveness: We're here to help ease your student loan burden. Tuition Remission: Invest in your education with our tuition remission program. Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. Pet Insurance: Ensure your furry friends receive the best care. Employee Discounts: Access exclusive discounts and perks. Why Join Us? At Making Opportunity Count, we're dedicated to making a meaningful difference in the community. By joining our team, you'll have the opportunity to: Make a Lasting Impact: Contribute to the well-being and growth of individuals and families in Fitchburg, MA. Grow Professionally: Develop your skills and expertise in a supportive and inclusive work environment. Be Part of a Dynamic Team: Collaborate with a passionate and dedicated team united by a shared vision for positive change. How to Apply If you're a motivated and detail-oriented individual looking for a remote work opportunity with a non-profit organization, we encourage you to apply for this exciting role. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Don't miss this opportunity to join our team and make a meaningful difference in the community. Apply now! Apply for this job