**Experienced Full Stack Call Center Representative – Data Entry & Customer Service**

**Join arenaflex, a leading healthcare and retail company, in revolutionizing the way we deliver exceptional patient care and customer experiences.** Are you passionate about delivering top-notch customer service and data entry skills? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! arenaflex is seeking an experienced Full Stack Call Center Representative to join our team of dedicated professionals who are committed to making a positive impact in the lives of our patients and customers. **About arenaflex** arenaflex is a leading healthcare and retail company that is dedicated to making a difference in the lives of our patients and customers. With a legacy of over 100 years, we have established ourselves as a trusted partner in the healthcare industry, providing a wide range of pharmacy and healthcare services to millions of customers across the country. Our mission is to make a positive impact in the lives of our patients and customers by delivering exceptional care and service. **Job Summary** As a Full Stack Call Center Representative, you will be responsible for providing exceptional customer service to our patients and customers, while also handling data entry tasks with accuracy and efficiency. You will be working in a fast-paced, dynamic environment where no two days are the same, and you will be required to think critically and solve problems quickly. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and data entry skills, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Provide exceptional customer service to patients and customers through inbound and outbound calls, emails, and chats * Handle data entry tasks with accuracy and efficiency, including entering patient and medication information into our pharmacy systems * Investigate and resolve customer complaints and issues in a timely and professional manner * Collaborate with our pharmacy teams to resolve patient and medication-related issues * Maintain accurate and up-to-date records of customer interactions and data entry tasks * Participate in ongoing training and development to improve customer service and data entry skills * Work collaboratively with our teams to achieve business objectives and improve customer satisfaction **Work Environment** * Work from home in a quiet and distraction-free environment * Use a computer and phone to communicate with patients and customers * Collaborate with our pharmacy teams to resolve patient and medication-related issues * Participate in ongoing training and development to improve customer service and data entry skills * Work in a fast-paced, dynamic environment where no two days are the same **Essential Qualifications** * High school diploma or equivalent required * Basic computer skills, including starting and closing programs, using a mouse to point and click, and saving files * Basic web browsing skills, including opening a browser, typing URLs, using a search engine, bookmarking a website, and completing online forms * 18 years old or older * Ability to type at least 25 words per minute (WPM) with accuracy and efficiency **Preferred Qualifications** * 1 year of pharmacy experience in a retail or call center environment * 1.5 years of pharmacy experience with a declaration or enrollment by the state as conceded by the State Board for Pharmacies or broadly perceived confirmation office * Experience providing customer service to internal and external customers, including fulfilling quality standards for services and assessment of customer satisfaction * Middle to advanced level keyboarding skills (at least 35 WPM, typing by memory, organizing records) * Familiarity with Spanish and English **Benefits** * Competitive hourly rate of $25-$35 per hour * Opportunities for career growth and advancement * Ongoing training and development to improve customer service and data entry skills * Collaborative and dynamic work environment * Flexible work schedule to accommodate your needs **How to Apply** If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and data entry skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for career growth and advancement. Apply for this job