**Experienced Full Stack Data Analyst – Voice of the Customer Method Transformation and Innovation**

At arenaflex, we're dedicated to fostering a culture where every individual feels seen, heard, and valued. Our organization is built on the principles of maximum integrity, and we strive to provide an exceptional customer experience every day. As a key member of our team, you'll have the opportunity to contribute to our business enterprise's achievement and be part of a crew that leads the way collectively. With over 5 million surveys received from clients each year across the consumer, business, and service provider areas, our Customer Listening Team plays a crucial role in dealing with the stop-to-give up voice of the customer technique. This technique includes the layout and programming of customer revel in surveys, which comprise 40+ studies translated in over 10 languages and added in more than 20 countries. We're seeking an experienced Senior Statistics Architect to assist in the transformation and innovation of our give up-to-stop voice of the customer method. As a key member of our team, you'll work closely with product and process proprietors, concern matter specialists from Qualtrics, and the agile crew in technology to drive the improvement and preservation of our new voice of the customer technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted through Qualtrics. **Key Responsibilities:** * Collaborate closely with utility teams to outline, body, and capture commercial enterprise needs * Grow information of voice of the customer methods and leverage the same to outline and transform the facts within the Cornerstone large data platform * Design and build sturdy records model architecture to aid most fulfilling statistics processing and standardized metric definitions * Allow big statistics and batch/actual-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring information first-rate and accuracy through intensive testing at variable and use case degree * Offer pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystem * Power consumer tale evaluation & elaboration, design and development of software program programs, checking out & builds automation tools * Proactively pick out and automate guide obligations to improve best and efficiency * Operate carefully with companions from GSN and AET to prioritize, define, increase, and take a look at the statistics for various use cases as part of the VOC cease to quit technique **Essential and Preferred Qualifications:** * Hands-on improvement on Hive/Hadoop, Pyspark, Python, shell scripting languages, development launch management, and troubleshooting understanding for information pushed tasks for a span of no longer less than 3+ years * Energetic collaboration with dating managers/product proprietors for expertise the functional requirements and converting them into technical deliverables * Familiarity with the agile methodologies of delivery in which small increments of a product are introduced at everyday intervals to the business groups **Skills and Competencies Required for Success:** * Strong understanding of data analysis and statistics * Excellent problem-solving and analytical skills * Ability to work collaboratively with cross-functional teams * Strong communication and interpersonal skills * Proficiency in programming languages such as Python, Hive, and Hadoop * Experience with data visualization tools and techniques * Strong understanding of data modeling and architecture * Ability to work in a fast-paced environment and prioritize multiple tasks and projects **Career Growth Opportunities and Learning Benefits:** At arenaflex, we prioritize the holistic well-being of our colleagues and their loved ones. This means we prioritize their bodily, monetary, and intellectual health through each stage of existence. Our benefits include: * Competitive base salaries * Bonus incentives * Assistance for economic-properly-being and retirement * Flexible running model with hybrid, onsite, or digital preparations relying on position and enterprise want * Generous paid parental depart policies (depending in your place) * Unfastened get entry to to international on-website online well being facilities staffed with nurses and docs (depending on place) * Loose and confidential counseling aid thru our wholesome minds application * Career improvement and education possibilities **Work Environment and Company Culture Highlights:** At arenaflex, we're dedicated to creating a culture where every individual feels seen, heard, and valued. Our organization is built on the principles of maximum integrity, and we strive to provide an exceptional customer experience every day. We prioritize the holistic well-being of our colleagues and their loved ones, and we offer a range of benefits and perks to support their physical, financial, and intellectual health. **Compensation, Perks, and Benefits:** We offer a competitive base salary, bonus incentives, and a range of benefits and perks to support the holistic well-being of our colleagues and their loved ones. Our benefits include: * Competitive base salaries * Bonus incentives * Assistance for economic-properly-being and retirement * Flexible running model with hybrid, onsite, or digital preparations relying on position and enterprise want * Generous paid parental depart policies (depending in your place) * Unfastened get entry to to international on-website online well being facilities staffed with nurses and docs (depending on place) * Loose and confidential counseling aid thru our wholesome minds application * Career improvement and education possibilities **Conclusion:** If you're a motivated and experienced data analyst looking for a new challenge, we encourage you to apply for this exciting opportunity. At arenaflex, we're dedicated to fostering a culture where every individual feels seen, heard, and valued. We prioritize the holistic well-being of our colleagues and their loved ones, and we offer a range of benefits and perks to support their physical, financial, and intellectual health. Don't miss out on this opportunity to join our team and contribute to the transformation and innovation of our give up-to-stop voice of the customer method. Apply now and take the first step towards a rewarding and challenging career with arenaflex. Apply Job! For more such jobs please click here! Apply for this job