**Experienced Inbound Sales Representative – Home Products Customer Support**

Remote, USA Full-time
At arenaflex, we're on a mission to revolutionize the way people shop for home products. As one of the world's largest online retailers, we're committed to providing an exceptional customer experience that sets us apart from the rest. We're now seeking an educated, self-motivated, and customer-centric individual to join our Inbound Sales Outreach team in Florida! **About arenaflex** arenaflex is a leading e-commerce company that offers a vast selection of home products, from furniture and decor to kitchen appliances and more. With a strong focus on innovation and customer satisfaction, we're dedicated to making shopping easier, faster, and more enjoyable for our customers. Our team is passionate about delivering exceptional service, and we're looking for like-minded individuals to join our ranks. **Job Summary** As an Inbound Sales Representative, you'll play a critical role in helping customers find and purchase their ideal products. You'll work in a fast-paced, dynamic environment where no two days are the same. If you're a people person with a passion for sales and customer service, we want to hear from you! **Key Responsibilities** * Handle inbound sales calls, approximately 40 per day, depending on your shift, to assist customers in finding and purchasing their ideal products. * Work from a provided schedule in our booking system, which is designed to maximize accessibility and responsiveness to our customers. * Contact item providers to obtain additional information that may not be available on the arenaflex website. * Follow the assigned Sales Cycle and call stream, including testing questions, expecting the sale, building compatibility, and more. * Identify customer needs and look for opportunities to upsell or cross-sell products that may not be initially considered, but will enhance their primary purchase. * Remain focused on our customers, minimizing distractions, and working efficiently throughout your shift. * Collaborate with your team to achieve sales goals and participate in sales challenges and other aspects of our company culture. **Top Season Requirements** * Be prepared to work flexible schedules or overtime during peak seasons. **Essential Qualifications** * Strong critical thinking skills and the ability to think systematically in a fast-paced environment. * Excellent communication and relationship-building skills. * Previous sales experience, ideally in a call center, retail, or virtual environment. * High school diploma or equivalent, with some college education preferred. * Ability to work in a virtual environment, comfortable with technology, and maintain a high level of critical thinking skills. * Willingness to learn and adapt to new software applications and systems. * Regular and reliable attendance is a fundamental requirement of this position. **Preferred Qualifications** * Previous experience in a similar role or industry. * Familiarity with sales software and systems. * Strong problem-solving skills and ability to work independently. **Work Environment and Company Culture** * arenaflex is committed to providing a safe and inclusive work environment for all employees. * We offer a dynamic and collaborative work culture, with opportunities for growth and development. * Our team is passionate about delivering exceptional customer service, and we're looking for like-minded individuals to join our ranks. **Compensation and Benefits** * Competitive hourly rate of $25/hour. * Opportunities for career growth and advancement. * Comprehensive benefits package, including health insurance, paid time off, and more. * Recognition and rewards for outstanding performance. **Equal Employment Opportunity** arenaflex is an equal opportunity employer, committed to providing equal access to employment opportunities for all individuals, including those with disabilities. If you require a reasonable accommodation to participate in the employment application or screening process, please let us know by contacting us at [insert contact information]. **How to Apply** If you're a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website at [insert link]. We can't wait to hear from you! Apply Job! Apply for this job
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