Experienced M&E Team Leader - Event Management, Operations, and Team Development Expert

Remote, USA Full-time
Join the Amex GBT Team: Redefining the Future of Travel and Event Management At Amex GBT, we're not just building a team; we're crafting a community of innovators, thinkers, and travelers who believe in the power of exploration as a force for good. We're on a mission to make a difference in the industry, and we're looking for talented individuals to join us on this journey. If you're passionate about event management, team leadership, and creating unforgettable experiences, we have an exciting opportunity for you to lead our M&E team and be part of something amazing. About Amex GBT: Where Inspiration Meets Innovation Amex GBT is a dynamic and inclusive workplace where colleagues find inspiration in travel and the opportunity to make a positive impact. Our culture is built on curiosity, passion, and optimism, with a commitment to fostering an environment where everyone can grow and thrive. As a global company, we value diverse perspectives and experiences, and we're dedicated to redefining the travel industry through innovative ideas and exceptional service. The Role: M&E Team Leader As an M&E Team Leader at Amex GBT, you'll be at the forefront of managing and developing a high-performing team dedicated to sourcing, planning, attendee management, registration, and finance. This is a hybrid role, requiring 3 days in our NYC office and 2 days working remotely, offering the flexibility to balance your work and personal life. Key Responsibilities: Lead and manage a team of professionals, providing guidance, training, and feedback to ensure they deliver their best work. Foster a positive and open work environment that encourages collaboration, creativity, and continuous improvement. Develop and implement strategic plans to enhance operational efficiency, improve customer satisfaction, and drive business growth. Collaborate with the Operations Manager to analyze financial and operational metrics, forecast future trends, and implement measures to ensure operational profitability. Build and maintain strong relationships with clients, suppliers, and internal stakeholders to ensure seamless event execution and client satisfaction. Provide coaching and mentorship to team members, helping them to develop their skills and achieve their career goals. Stay up-to-date with industry trends and best practices, applying this knowledge to improve our event management processes and services. What We're Looking For: To succeed as an M&E Team Leader at Amex GBT, you'll need a unique blend of leadership, event management, and operational expertise. Here are the essential qualifications and skills we're looking for: 3-5 years of leadership experience in event management, with a proven track record of success. Strong skills in team leadership, coaching, and development. Experience with event planning, sourcing, and execution. Excellent communication and interpersonal skills, with the ability to articulate your vision and inspire your team. Proficient in Microsoft Office Suite and other relevant software applications. A 4-year college degree or equivalent experience. A passion for travel and event management, with a willingness to travel up to 25%. Preferred qualifications include: Experience in the meetings and events industry. Knowledge of business financials, contracts, and service levels. Expertise in developing strategic partnerships with suppliers and clients. A love for technology and innovative solutions. Skills and Competencies: To excel in this role, you'll need to possess a range of skills and competencies, including: Strong problem-solving and analytical skills. Excellent time management and organizational abilities. The ability to work in a fast-paced environment and adapt to changing priorities. A commitment to delivering exceptional customer service. A passion for creating engaging presentations and reports. Career Growth and Learning Opportunities At Amex GBT, we're committed to helping our colleagues grow and develop their skills. As an M&E Team Leader, you'll have access to a range of training and development opportunities, including: Global tuition assistance. Access to over 20,000 courses on our learning platform. Leadership courses and development programs. Internal job openings and career advancement opportunities. Work Environment and Company Culture At Amex GBT, we pride ourselves on our inclusive and collaborative culture. As a hybrid role, you'll have the flexibility to work from our NYC office or remotely, depending on your needs. We're committed to supporting your wellbeing and providing a range of benefits and resources to help you thrive, including: Flexible benefits tailored to your country and needs. Travel perks and discounts. Wellbeing resources and support. Inclusion Groups and diversity initiatives. Compensation and Benefits We're offering a competitive salary package, with a national annual base salary range of $50,000 to $100,000, depending on your experience and qualifications. In addition to your base salary, you'll be eligible for an annual Performance-Based Incentive, which rewards participants based on company performance. Our comprehensive benefits package includes: Health and welfare insurance plans. Retirement programs. Parental leave and adoption assistance. Travel perks and discounts. Wellbeing resources and support. Join Our Team: Make a Difference and Achieve Your Goals If you're a motivated and experienced event management professional looking for a new challenge, we encourage you to apply for this exciting opportunity. At Amex GBT, we're committed to fostering a culture of inclusion, diversity, and equity, and we're looking for talented individuals who share our values and passion for innovation. Don't worry if you don't meet every requirement - we're looking for individuals who are passionate about our mission and believe they would be a phenomenal addition to our team. Apply now and take the first step towards a rewarding new role! Submit Your Application Seize this opportunity to make a significant impact. Apply now and join our team of innovators, thinkers, and travelers who are redefining the future of event management. Apply for this job
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