**Experienced Remote Customer Service/Data Entry Representative – Claims Coordination Team Support**

Remote, USA Full-time
Are you a detail-oriented and organized individual with excellent communication skills? Do you thrive in a remote work environment and enjoy working with various administrative tasks? If so, we invite you to join blithequark's dynamic team as a Remote Customer Service/Data Entry Representative. As a key member of our claims coordination team, you will play a vital role in providing top-notch support services, ensuring seamless data entry, and contributing to the overall success of our organization. **About blithequark** blithequark is a forward-thinking company that values innovation, collaboration, and employee growth. We strive to create a work environment that fosters creativity, inclusivity, and work-life balance. Our team is passionate about delivering exceptional services and making a positive impact in the industry. As a Remote Customer Service/Data Entry Representative, you will be part of a dynamic team that is dedicated to excellence and customer satisfaction. **Key Responsibilities** As a Remote Customer Service/Data Entry Representative, your primary responsibilities will include: * **Data Entry**: Accurately and efficiently enter claims information into our claims management systems, ensuring data integrity and consistency. * **Follow-up and Research**: Follow up on missing information to process claims, and research to resolve any discrepancies or issues. * **Invoice Review**: Review invoices to ensure accuracy and completeness, and make necessary corrections. * **Report Compilation**: Compile reports from systems with claims information, providing valuable insights for our team. * **Administrative Support**: Provide administrative support to our claims coordination team, including responding to emails, phone calls, and other inquiries. **Essential Qualifications** To succeed in this role, you will need: * **High School Diploma**: A high school diploma or equivalent is required. * **Work Experience**: 6 months to 1 year of work experience in a related field, such as customer service, data entry, or administrative support. * **Basic Computer and Typing Skills**: Proficiency in basic computer applications, including Microsoft Office, and strong typing skills (at least 40 wpm). * **Strong Attention to Detail**: Excellent attention to detail, with the ability to accurately enter data and review information for errors. * **Unrestricted Work Authorization**: Unrestricted work authorization to work in the United States. **Preferred Qualifications** While not required, the following qualifications are highly desirable: * **Bachelor's Degree**: A bachelor's degree in a related field, such as business administration, communications, or a related field. * **Customer Service Experience**: Previous experience in customer service, with a focus on resolving issues and providing excellent customer satisfaction. * **Data Entry Experience**: Previous experience in data entry, with a focus on accuracy and efficiency. **Skills and Competencies** To excel in this role, you will need to possess: * **Excellent Communication Skills**: Strong verbal and written communication skills, with the ability to effectively communicate with team members, customers, and stakeholders. * **Organizational Skills**: Excellent organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines. * **Problem-Solving Skills**: Strong problem-solving skills, with the ability to analyze issues, identify solutions, and implement effective resolutions. * **Technical Skills**: Proficiency in basic computer applications, including Microsoft Office, and strong typing skills (at least 40 wpm). **Career Growth Opportunities and Learning Benefits** As a Remote Customer Service/Data Entry Representative, you will have opportunities to: * **Develop New Skills**: Develop new skills and knowledge in areas such as data entry, customer service, and administrative support. * **Take on New Challenges**: Take on new challenges and responsibilities, with opportunities for career growth and advancement. * **Collaborate with Colleagues**: Collaborate with colleagues from diverse backgrounds and industries, sharing knowledge and best practices. * **Participate in Training Programs**: Participate in training programs and workshops, designed to enhance your skills and knowledge. **Work Environment and Company Culture** As a Remote Customer Service/Data Entry Representative, you will work in a dynamic and supportive environment that values: * **Flexibility and Autonomy**: Flexibility and autonomy to work from home, with the ability to manage your schedule and work environment. * **Collaboration and Teamwork**: Collaboration and teamwork with colleagues from diverse backgrounds and industries. * **Innovation and Creativity**: Innovation and creativity, with opportunities to develop new ideas and solutions. * **Work-Life Balance**: Work-life balance, with a focus on employee well-being and satisfaction. **Compensation, Perks, and Benefits** As a Remote Customer Service/Data Entry Representative, you will receive: * **Competitive Salary**: A competitive salary, commensurate with your experience and qualifications. * **Benefits Package**: A comprehensive benefits package, including medical, dental, and vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours, training programs, and more. * **Perks and Recognition**: Perks and recognition for your hard work and contributions, including bonuses, promotions, and awards. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion. We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of: * **Race**: Race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. **Reasonable Accommodations** We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. **How to Apply** If you are a motivated and detail-oriented individual with excellent communication skills, we invite you to apply for this exciting opportunity. Please submit your application and resume/CV online, along with a cover letter outlining your qualifications and experience. We look forward to reviewing your application and welcoming you to our team! Apply for this job
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