Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist

Remote, USA Full-time
Welcome to blithequark: A Leading Retail Company in the Shipping Container Industry At blithequark, we are passionate about supplying and delivering high-quality secondhand shipping containers across the United States. Our company works closely with shipping lines and shipping container manufacturers to bring thousands of containers into the country. Once a shipping container exceeds its cargo life, it can be repurposed for a variety of innovative uses, including on-site storage, container homes, pop-up shops, portable offices, emergency shelters, garden sheds, and more. We are committed to providing our customers with affordable prices and exceptional service. As a leader in the retail industry, blithequark is dedicated to making a positive impact on the environment by promoting the reuse and recycling of shipping containers. Our team is driven by a shared vision of sustainability, customer satisfaction, and continuous improvement. If you are a motivated and customer-focused individual looking for a new challenge, we invite you to join our team as a Remote Sales Chat Representative. Job Overview No experience is necessary! We offer comprehensive training for our new Remote Sales Chat Representatives, ensuring that you have the skills and knowledge needed to succeed in this role. As a remote team member, you will enjoy the flexibility and comfort of working from your own home office, with the support of our state-of-the-art technology and comfortable virtual workspace. This position requires a strong and diverse skillset, including excellent communication and sales skills, to drive success and earn a reliable and steady income with a competitive salary. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers, promoting the benefits and features of our products Engage with customers via chat, responding to their inquiries, and encouraging them to place an order Close sales directly on the chat platform and send invoices using our company's system Add new leads to your account, which will be assigned to a sales manager for follow-up via phone calls Participate in daily training sessions, Q&A groups, and mentorship programs to achieve your goals and continuously improve your skills Essential Qualifications: To be successful in this role, you should possess the following essential qualifications: Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues Excellent sales and negotiation skills, with a customer-centric approach Basic computer skills, including proficiency in using software and online platforms Reliability, willingness to learn, and a positive attitude A strong internet connection and a phone or laptop to perform your duties Preferred Qualifications: While not required, the following preferred qualifications will be considered an asset: Previous experience in sales, customer service, or a related field Familiarity with the shipping container industry or a similar sector Experience working in a remote or virtual team environment Proficiency in multiple languages, with the ability to communicate with diverse customer groups Skills and Competencies: To excel in this role, you should possess the following skills and competencies: Communication skills: ability to clearly and effectively communicate with customers, colleagues, and management Sales skills: ability to promote products, negotiate prices, and close sales Technical skills: proficiency in using software, online platforms, and digital tools Problem-solving skills: ability to resolve customer complaints and address technical issues Time management skills: ability to prioritize tasks, manage your time, and meet performance targets Career Growth Opportunities and Learning Benefits: At blithequark, we are committed to the growth and development of our team members. As a Remote Sales Chat Representative, you will have access to: Comprehensive training programs, including daily training sessions and mentorship Opportunities for career advancement and professional growth within the company A supportive and collaborative team environment, with regular feedback and coaching Continuous learning and development opportunities, including industry updates and best practices Work Environment and Company Culture: At blithequark, we pride ourselves on our positive and inclusive company culture. As a remote team member, you will be part of a dynamic and diverse team, with a shared vision of sustainability, customer satisfaction, and continuous improvement. Our company culture is built on the following values: Customer focus: we prioritize customer satisfaction and strive to exceed their expectations Sustainability: we promote the reuse and recycling of shipping containers, reducing waste and minimizing our environmental footprint Teamwork: we collaborate and support each other, sharing knowledge and expertise to achieve our goals Innovation: we encourage creativity and innovation, embracing new ideas and technologies to improve our products and services Compensation, Perks, and Benefits: As a Remote Sales Chat Representative at blithequark, you can expect a competitive salary and a range of perks and benefits, including: A reliable and steady income, with opportunities for performance-based bonuses Comprehensive training and development programs, including mentorship and coaching A supportive and collaborative team environment, with regular feedback and recognition Flexible working hours and a remote work arrangement, with the ability to work from your own home office Access to cutting-edge technology and digital tools, including our software and online platforms Conclusion: If you are a motivated and customer-focused individual looking for a new challenge, we invite you to join our team as a Remote Sales Chat Representative. With comprehensive training, a competitive salary, and a range of perks and benefits, this is an exciting opportunity to launch or advance your career in sales and customer engagement. Apply now to blithequark and take the first step towards a rewarding and fulfilling career in the shipping container industry. Ready to get started? Apply now and discover the benefits of working with blithequark. We look forward to welcoming you to our team! Apply for this job
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