Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist
Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with leading shipping lines and shipping container manufacturers, enabling us to offer a wide range of containers that can be repurposed for various innovative uses. From on-site storage solutions and container homes to pop-up shops, portable offices, emergency shelters, garden sheds, and more, our containers are designed to meet the diverse needs of our customers. At arenaflex, we are committed to providing exceptional quality shipping containers at affordable prices, making us the go-to destination for individuals and businesses seeking reliable and cost-effective storage solutions. Job Overview: Remote Sales Chat Representative We are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team at arenaflex. As a Remote Sales Chat Representative, you will play a vital role in promoting and selling our shipping containers to customers across the United States. Your primary responsibility will be to engage with customers via chat, address their queries, and encourage them to place orders. You will utilize our cutting-edge software to advertise our products, respond to customer inquiries, and close sales directly on the chat platform. Additionally, you will be responsible for sending invoices to customers using our company's system, ensuring a seamless and efficient sales process. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers via chat Engage with customers, respond to their queries, and encourage them to place orders Close sales directly on the chat platform and send invoices to customers using our company's system Add leads to your account, which will be assigned to a sales manager for follow-up via phone calls Participate in daily training sessions to enhance your knowledge and skills Collaborate with mentors and the Q&A group to achieve your sales goals and resolve any challenges Essential Qualifications: To be successful in this role, you should possess the following essential qualifications: Excellent communication and interpersonal skills, with the ability to engage with customers via chat and build strong relationships Strong sales and customer service skills, with a proven track record of meeting or exceeding sales targets Ability to work independently in a remote environment, with minimal supervision Strong internet connection and access to a phone or laptop to use our company's software and chat with customers Basic computer skills and familiarity with software applications High school diploma or equivalent required; associate's or bachelor's degree preferred Preferred Qualifications: While not essential, the following preferred qualifications will be advantageous in this role: Previous experience in sales, customer service, or a related field, preferably in the shipping container industry Familiarity with our company's software and systems, or similar software applications Strong technical skills, with the ability to troubleshoot basic technical issues Experience working in a remote or virtual environment, with a proven ability to self-motivate and manage your time effectively Bilingual or multilingual skills, with the ability to communicate with customers in multiple languages Skills and Competencies: To excel in this role, you should possess the following skills and competencies: Communication skills: excellent verbal and written communication skills, with the ability to engage with customers via chat and build strong relationships Sales skills: strong sales and customer service skills, with a proven track record of meeting or exceeding sales targets Technical skills: basic computer skills and familiarity with software applications, with the ability to troubleshoot basic technical issues Time management skills: ability to work independently in a remote environment, with minimal supervision, and manage your time effectively to meet sales targets Adaptability: ability to adapt to changing circumstances, including changes in customer needs, sales targets, and company policies Career Growth Opportunities and Learning Benefits: At arenaflex, we are committed to providing our employees with opportunities for career growth and development. As a Remote Sales Chat Representative, you will have access to daily training sessions, mentors, and a Q&A group to help you achieve your sales goals and resolve any challenges. You will also have the opportunity to develop your skills and knowledge in the shipping container industry, with the potential to advance to senior sales roles or other positions within the company. Work Environment and Company Culture: arenaflex is a dynamic and innovative company that values its employees and customers. We offer a remote work environment that is flexible and conducive to productivity, with a strong emphasis on work-life balance. Our company culture is built on the principles of integrity, respect, and excellence, with a focus on providing exceptional customer service and building strong relationships with our customers and partners. Compensation, Perks, and Benefits: As a Remote Sales Chat Representative at arenaflex, you can expect a competitive compensation package, including a base salary and commission structure that rewards your sales performance. You will also have access to a range of perks and benefits, including opportunities for career growth and development, flexible working hours, and a dynamic and supportive work environment. Conclusion: If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for the Remote Sales Chat Representative position at arenaflex. With our innovative approach to the shipping container industry, commitment to customer service, and opportunities for career growth and development, we offer a unique and rewarding work environment that will help you achieve your sales goals and advance your career. Apply now to join our dynamic team and take the first step towards a successful and fulfilling career in sales. 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