Experienced Seasonal Chat and Phone Technical Support and Customer Service Agent for a Dynamic and Innovative Company

Introduction to blithequark Imagine being part of a team that values the small moments and celebrates the big wins, creating a memorable experience for customers and associates alike. At blithequark, we believe in the power of connection and conversation, and we're looking for talented individuals to join our team as Seasonal Customer Service Representatives. With over 20 years of experience in hiring for customer support roles, we've modernized our application technology to benefit both our customers and our associates. Our call center jobs are designed to surprise and delight, offering a unique opportunity for growth and development in a dynamic and innovative company. About the Role We're seeking highly motivated and customer-focused individuals to provide basic technical support via phone or chat, delivering an exceptional support experience that leaves a lasting impression on our customers. As a Seasonal Customer Service Representative at blithequark, you'll have the opportunity to work from the comfort of your own home, with a full-time schedule and the flexibility of a seasonal role that could lead to permanent opportunities. Our comprehensive training program is 100% paid, and you'll have access to internal mobility, with 84% of our managers being promoted from within. Key Responsibilities Provide basic technical support via phone or chat, resolving customer inquiries and issues in a timely and professional manner Deliver an exceptional support experience, exceeding customer expectations and creating a positive impression of blithequark Interact and communicate effectively with a variety of customers, adapting your approach to meet the needs of each individual Provide a memorable and delightful experience, making every customer interaction count and contributing to the overall success of our team What We Offer At blithequark, we're committed to providing our associates with a rewarding and supportive work environment that fosters growth and development. As a Seasonal Customer Service Representative, you'll enjoy: Working from home, with computer equipment provided (all you need is a monitor!) A full-time schedule, with the flexibility of a seasonal role that could lead to permanent opportunities Competitive hourly rate of $14, with incentive opportunities to earn more Hands-on, 100% paid training, to ensure you have the skills and knowledge you need to succeed Internal mobility, with 84% of our managers being promoted from within Employee discounts, referral bonuses, and our EverBetter wellness program, designed to support your physical and mental well-being Location Requirements To be eligible for this role, you must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming. You must also have a hardwired internet connection, a working phone line, and a noise/distraction-free home office environment. Qualifications To succeed as a Seasonal Customer Service Representative at blithequark, you'll need: A high school diploma or GED equivalent To be at least 18 years of age Flexibility to meet the needs of our business, including working a variety of shifts and schedules Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues A strong technical aptitude, with the ability to learn and adapt to new systems and technologies Equipment and Internet Requirements To work from home as a Seasonal Customer Service Representative, you'll need: A stand-alone monitor (19 inches or larger) A hardwired internet connection, with a minimum speed of 5.0 Mbps down/5.0 Mbps up A working phone line (home phone or mobile) A noise/distraction-free home office environment, with a desk and ergonomic chair Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our associates grow and develop in their careers. As a Seasonal Customer Service Representative, you'll have access to: Comprehensive training programs, designed to help you develop the skills and knowledge you need to succeed Internal mobility, with opportunities to move into new roles and take on new challenges Professional development opportunities, including mentorship and coaching A supportive and collaborative work environment, where you can learn from and share knowledge with your colleagues Work Environment and Company Culture At blithequark, we're proud of our dynamic and innovative company culture, which values connection, conversation, and community. As a Seasonal Customer Service Representative, you'll be part of a team that: Values diversity and inclusion, and is committed to creating a welcoming and supportive work environment for all associates Believes in the power of small moments and celebrates the big wins, recognizing and rewarding outstanding performance and contributions Is dedicated to making a positive impact on our customers, our communities, and the environment Offers a range of benefits and perks, including employee discounts, referral bonuses, and our EverBetter wellness program Compensation, Perks, and Benefits At blithequark, we offer a competitive compensation package, including: A hourly rate of $14, with incentive opportunities to earn more 100% paid training, to ensure you have the skills and knowledge you need to succeed Internal mobility, with opportunities to move into new roles and take on new challenges A range of benefits and perks, including employee discounts, referral bonuses, and our EverBetter wellness program Conclusion If you're a motivated and customer-focused individual, looking for a dynamic and innovative company to grow and develop with, we encourage you to apply for our Seasonal Customer Service Representative role. At blithequark, we're committed to creating a memorable experience for our customers and associates alike, and we believe that you could be a valuable addition to our team. Don't miss out on this opportunity to join a global leader in the customer experience industry – apply today and take the first step towards an exciting and rewarding career with blithequark! Apply for this job