Experienced Student Information System Administrator – Anthology Expertise for Higher Education Institutions

Remote, USA Full-time
Introduction to Collegis Education Collegis Education is a pioneering marketing and technology education solutions company dedicated to empowering colleges and universities to make a broader impact in the lives of their students. With a proactive and data-driven approach, we provide industry-leading services that help institutions grow enrollments, improve student outcomes, and optimize expenses. Founded within the walls of a college, our team has expanded to support over 40,000 students nationwide, driven by a passion for education and a commitment to excellence. For more information about Collegis Education, please visit www.CollegisEducation.com . Job Overview We are seeking an experienced Student Information System (SIS) Administrator to join our team, providing expert support to our educational partners' administrative software, Anthology. As a key member of our team, you will serve as a liaison between functional users, internal teams, and external partners, ensuring seamless day-to-day operations and driving the adoption of new functionality. Your exceptional customer service skills, technical expertise, and collaborative approach will enable you to make a significant impact in this role. Key Responsibilities Provide functional leadership and technical expertise to support all day-to-day operations and new functionality for Anthology, ensuring optimal system performance and user adoption. Deliver exceptional customer service, researching, resolving, and responding to partner inquiries accurately and timely, and escalating issues as necessary. Collaborate with functional units to establish production schedules, resolve technology issues, and assist with report generation, ensuring seamless workflow processes. Assist functional departments in complying with regulatory requirements, rules, and procedures for client information systems, maintaining up-to-date knowledge of federal and state regulatory changes. Analyze existing processes and procedures, identifying areas for improvement and providing solutions and enhancements to drive business process optimization. Develop and maintain effective system documentation, ensuring that all processes and procedures are well-documented and easily accessible. Build trusted partnerships with key client resources, assisting in identifying future roadmap items and driving clients' future state business processes. Identify and implement third-party non-Anthology solutions when necessary, ensuring seamless integration with Anthology and related systems. Essential Qualifications 3-5 years of experience as an Anthology Functional Analyst, with a proven track record of successfully implementing, maintaining, and supporting Anthology, Financial Aid, Student Accounts/Business Office, and Accounting. Demonstrated experience in providing high-level customer service, with the ability to communicate proactively and effectively to a wide range of audiences. Strong analytical and problem-solving skills, with the ability to use critical thinking to solve new problems and challenges as they arise. Demonstrated proficiency in translating business requirements into system concepts and supporting requirements documentation. Bachelor's Degree or 5+ years of SIS Administration experience in lieu of a degree. Preferred Qualifications Experience working in a higher education institution, with a deep understanding of the unique challenges and opportunities faced by colleges and universities. Knowledge of federal and state regulatory requirements, with experience in maintaining compliance and ensuring adherence to relevant laws and regulations. Experience with report writing and development, with the ability to gather requirements and ensure business validation. Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced environment. Skills and Competencies Strong technical skills, with experience in Anthology and related systems. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and stakeholders. Strong analytical and problem-solving skills, with the ability to think critically and creatively. Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously. Strong attention to detail, with a focus on delivering high-quality results and ensuring accuracy and completeness. Career Growth Opportunities and Learning Benefits At Collegis Education, we are committed to the growth and development of our employees, providing opportunities for professional development, training, and education. As a member of our team, you will have access to a range of resources and support, including: Comprehensive training programs, designed to enhance your technical and soft skills. Opportunities for professional development, including conferences, workshops, and industry events. A supportive and collaborative work environment, with a focus on teamwork and knowledge-sharing. Access to a range of resources and tools, including industry-leading software and technology. Work Environment and Company Culture At Collegis Education, we pride ourselves on our dynamic and supportive work environment, with a focus on collaboration, innovation, and excellence. Our company culture is built on a set of core values, including: A commitment to excellence, with a focus on delivering high-quality results and exceeding client expectations. A passion for education, with a deep understanding of the importance of education in transforming lives and communities. A collaborative and supportive approach, with a focus on teamwork, knowledge-sharing, and mutual respect. A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive work environment. Compensation, Perks, and Benefits We offer a competitive salary and a range of benefits, including: A comprehensive benefits package, including health, dental, and vision insurance. A 401(k) retirement plan, with a company match. A generous paid time off policy, including vacation, sick leave, and holidays. Access to a range of perks and discounts, including employee discounts and rewards programs. Conclusion If you are a motivated and experienced SIS Administrator, with a passion for education and a commitment to excellence, we encourage you to apply for this exciting opportunity. As a member of our team, you will have the chance to make a real difference in the lives of students and educators, while developing your skills and advancing your career. Don't miss out on this chance to join a dynamic and supportive team, with a focus on innovation, collaboration, and excellence. Apply now and take the first step towards an exciting and rewarding career with Collegis Education. : Apply for this job
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