**Experienced Virtual Customer Service Representative – Flexible Work Schedule and Unlimited Earning Potential**

Are you a highly motivated and customer-focused individual looking for a career that offers flexibility, autonomy, and unlimited earning potential? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark's dynamic team of Independent Contractors as a Virtual Customer Service Representative. At blithequark, we're revolutionizing the way companies interact with their customers by providing top-notch virtual customer service solutions. Our clients are some of the most well-known brands in the Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, and Tax Support industries, and we're seeking talented individuals like you to join our team of Independent Contractors. **About blithequark** blithequark is a leading provider of virtual customer service solutions, ranked #4 in FlexJob's 2020 Top 100 Companies with Remote Jobs. We're a company that values flexibility, autonomy, and work-life balance, and we're committed to providing our Independent Contractors with the tools, training, and support they need to succeed. **Key Responsibilities** As a Virtual Customer Service Representative with blithequark, you'll have the opportunity to work with a variety of clients, providing exceptional customer service and support to their customers. Your key responsibilities will include: * Conducting inbound and outbound customer service calls with customers * Creatively problem-solving to resolve customer issues * Quickly assessing customer needs and providing sound solutions * Providing a high-level of customer service and ensuring customer satisfaction * Documenting details of all calls and customer interactions * Managing multiple systems, programs, and screens simultaneously **Essential Qualifications** To be successful as a Virtual Customer Service Representative with blithequark, you'll need to possess the following essential qualifications: * 1 year of customer service experience * Excellent communication and problem-solving skills * Ability to work independently and as part of a team * Strong computer skills, including navigating multiple tabs, windows, and systems * Basic typing skills * Ability to empathize and remain patient with difficult callers **Preferred Qualifications** While not required, the following qualifications are preferred: * Experience handling inbound and outbound calls * Previous experience working in a call center or customer service environment * Familiarity with customer relationship management (CRM) software * Strong written communication skills **Skills and Competencies** To succeed as a Virtual Customer Service Representative with blithequark, you'll need to possess the following skills and competencies: * Excellent communication and problem-solving skills * Ability to work independently and as part of a team * Strong computer skills, including navigating multiple tabs, windows, and systems * Basic typing skills * Ability to empathize and remain patient with difficult callers * Strong customer service skills, including active listening and conflict resolution **Career Growth Opportunities and Learning Benefits** As a Virtual Customer Service Representative with blithequark, you'll have the opportunity to grow and develop your skills and career. We offer a range of training and development programs, including: * Ongoing training and coaching to help you develop your skills and knowledge * Opportunities for career advancement and professional growth * Access to a range of tools and resources to help you succeed in your role **Work Environment and Company Culture** At blithequark, we're committed to creating a positive and supportive work environment that values flexibility, autonomy, and work-life balance. Our company culture is built on the following values: * Flexibility and autonomy * Customer focus and satisfaction * Continuous learning and development * Collaboration and teamwork * Innovation and creativity **Compensation, Perks, and Benefits** As a Virtual Customer Service Representative with blithequark, you'll have the opportunity to earn a competitive hourly rate, with opportunities for performance-based pay and other incentives. You'll also have access to a range of benefits, including: * Flexible scheduling and work-life balance * Ongoing training and development opportunities * Access to a range of tools and resources to help you succeed in your role * Opportunities for career advancement and professional growth **Application and Certification Process** To become a Virtual Customer Service Representative with blithequark, you'll need to complete the following steps: * Complete an application to join blithequark Nation, which includes passing a background/credit check * The background/credit check requires a $45 processing fee paid directly to our vendor * View our background and credit check requirements here * Sign an Independent Contractor Agreement * Complete a W9 form * Opportunities that you choose may have additional requirements, including certification specific to a program **Availability and Scheduling** As a Virtual Customer Service Representative with blithequark, you'll have the flexibility to choose your own schedule and work at times that suit you. You'll need to be available to work a minimum of 20 hours per week, with opportunities to work more hours as your schedule allows. **Technology Requirements** To succeed as a Virtual Customer Service Representative with blithequark, you'll need to have access to a computer and internet connection. You'll also need to have the following technology requirements: * A Windows-based computer or laptop * A reliable internet connection * A headset or earbuds * A quiet and distraction-free workspace **What's Next?** If you're a motivated and customer-focused individual looking for a career that offers flexibility, autonomy, and unlimited earning potential, we invite you to apply to become a Virtual Customer Service Representative with blithequark. Submit your application today and take the first step towards a rewarding and challenging career with our company. Apply for this job