**Experienced Virtual Customer Service Representative – Remote Work Opportunity with blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional support to clients? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to join blithequark as a Virtual Customer Service Representative! As a key member of our team, you'll have the opportunity to work from the comfort of your own home, enjoying a flexible schedule and a competitive compensation package. **About blithequark** At blithequark, we're committed to revolutionizing the customer service experience. Our team of dedicated professionals is passionate about delivering top-notch support to our clients, and we're looking for like-minded individuals to join our ranks. As a Virtual Customer Service Representative, you'll be part of a dynamic team that's dedicated to making a real difference in the lives of our customers. **Perks and Benefits** As a Virtual Customer Service Representative with blithequark, you can expect a comprehensive benefits package that includes: * Competitive hourly rate of $12.00 per hour (with the option to earn $13.00 per hour for residents of Florida) * Paid training to ensure your success in your new role * Opportunities for career growth and advancement within the company * Comprehensive benefits package, including medical, dental, vision, and life insurance * 401(k) with matching contributions * Paid time off (PTO) after 90 days of employment * Flexible schedule to accommodate your needs * Referral program to reward your referrals * And many more! **Responsibilities** As a Virtual Customer Service Representative with blithequark, your primary responsibilities will include: * Providing exceptional customer service to clients via phone, email, and chat * Resolving customer complaints and issues in a timely and professional manner * Following up on client cases to ensure that our customers receive the support they deserve * Collaborating with internal teams to resolve complex customer issues * Maintaining accurate records of customer interactions and resolving issues * Participating in ongoing training and development to improve your skills and knowledge **Requirements** To be considered for this role, you'll need to meet the following requirements: * A computer running an authentic/validated/native copy of Windows 10, 11, or the most current macOS (Macs cannot be more than 5 years old) * A USB headset and webcam * At least one 15" or larger monitor * Internet speed of at least 2 Mbps download and 1 Mbps upload (direct Ethernet connection preferred) * Ability to sit for extended periods of time * Manual dexterity and typing skills (40 WPM with 80% accuracy) * Quiet and distraction-free workspace * Located in one of the following states: Alabama, Arkansas, Florida, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, or Wisconsin **Preferred Qualifications** While not required, the following qualifications are preferred: * Team player with excellent communication and interpersonal skills * Enthusiastic and dedicated individual with a passion for delivering exceptional customer service * Detail-oriented and organized with a strong focus on quality and accuracy * Ability to work independently and as part of a team * Strong problem-solving and analytical skills * Ability to adapt to changing priorities and deadlines * Familiarity with customer service software and systems **Work Environment** As a Virtual Customer Service Representative with blithequark, you'll have the flexibility to work from the comfort of your own home. Our remote work environment is designed to promote productivity, collaboration, and work-life balance. You'll have access to a range of tools and resources to help you succeed in your role, including: * Comprehensive training and development programs * Ongoing support and feedback from your manager and colleagues * Access to a range of customer service software and systems * Flexible scheduling to accommodate your needs * Opportunities for career growth and advancement within the company **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional support, we invite you to apply for this exciting opportunity with blithequark. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or qualifications. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you! Benefits * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Referral program * Vision insurance Shift * Day shift * Evening shift * Night shift Weekly day range * Weekend availability Work setting * Remote Application Question(s) * Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference? Shift availability * Day Shift (Preferred) * Night Shift (Preferred) Behaviors Preferred behaviors include: Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred motivations include: Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Goal Completion: Inspired to perform well by the completion of tasks Apply Now Apply Job! Apply for this job