Inbound Sales Development Representative

Retool is a company focused on transforming how businesses build custom software. They are seeking an Inbound Sales Development Representative to engage and qualify inbound leads, ensuring a seamless handoff to sales or support teams while contributing to the company's growth. Responsibilities Create Pipeline: You will be responsible for articulating the Retool value proposition and generating a qualified meetings from inbound trial sign-ups, demo requests, and product signups that contribute to pipeline and revenue Qualify Prospects: You will be following up with inbound leads and reaching out to other prospects from those same accounts that may not yet be familiar with Retool. You will follow the Retool playbook to lead high-level discovery calls to understand our prospects challenges and goals, identify additional areas where Retool can create value, and determine fit for the Retool before introducing to a Retool AE Become a Product Expert: Clearly communicate the Retool value proposition uniquely to each customer and how Retool may benefit them. Many of our prospective customers have specific business projects they use Retool for, so you’ll need to become familiar with Retool, be comfortable learning about business use cases, and proactively seek help from the Retool leadership team when required Own Your Outreach: Develop strategies that improve the experience of our prospects and the inbound SDR process Collaborate & Share Best Practices: You will be working with other SDR’s, SDR Leadership, Account Executives, our Marketing team, and our Support team to give feedback, and help the Retool GTM team improve. You will also help to ramp new SDR’s, and contribute to a collaborative team environment Our Customers: You will ensure that every action taken is with the customer experience in mind to preserve and improve the Retool name, giving Retool’s users a best-in-class experience, every time Develop creative messaging strategies to best reach our new users Generate sales pipeline by scheduling qualified meetings with our prospects Become a subject matter expert in how Retool solves business needs Lead Zoom Discovery Call conversations with new users to better understand their business needs and connect Retool value proposition Maintain a clean and organized book of accounts using Salesforce and other common SaaS technologies Relay product and user feedback to internal teams all across Retool Achieve daily, weekly, and quarterly metrics Strive to increase conversion rates across all lead sources Work to improve the skillsets required to promote into a Business Development Representative, Account Executive, or Sales Engineering role Skills You are based in the SLC, UT area with the ability to work a hybrid model You're an effective communicator, both in your writing and speech You have a technical aptitude, and a hunger to always be learning new technologies You love testing, tracking, and iterating on your process You thrive in a fast-growing and ever changing environment You're self-directed and able to maintain your own schedule and workload You're coachable, and open to giving and taking constructive feedback Previous experience with sales development or a technical background Benefits Medical Dental Vision 401(k) Generous benefits Company Overview Retool is a software development company that offers solutions in AI apps, documentation, developer tools, and external apps. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is