**Job Title: Seasonal Customer Service Representative - Site at blithequark**

Experienced and Compassionate Seasonal Customer Service Representative – Onsite Support for Tax and Client Services at blithequark Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two interactions are the same? If so, we invite you to join our dynamic team at blithequark as a Seasonal Customer Service Representative – Onsite Support for Tax and Client Services. As a trusted resource for our customers, you will play a vital role in providing top-notch support, resolving issues, and exceeding expectations. **About blithequark** blithequark is a leading customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. With a 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations, we have grown to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. **Job Summary** As a Seasonal Customer Service Representative – Onsite Support for Tax and Client Services at blithequark, you will be responsible for handling inbound calls, resolving customer inquiries, and providing exceptional support for various products and services. You will be a trusted resource for our customers, working closely with our tax agents to provide accurate and timely information. Your expertise will help us deliver next-generation customer experiences on behalf of our clients. **Key Responsibilities:** * Handle inbound calls from customers with routine tax questions and inquiries * Provide accurate and timely information to customers regarding tax-related matters * Support clients with various products and services, including appointment scheduling * Collaborate with tax agents to resolve customer issues and provide exceptional support * Utilize multiple systems to communicate with customers and resolve issues efficiently * Maintain a high level of technical proficiency to ensure seamless interactions with customers * Meet or exceed performance metrics and quality standards **What We're Looking For:** * High school diploma or GED required * Ability to type 25 words per minute * Intermediate/advanced technical proficiency to toggle between multiple systems * Open availability 7 days a week * Reliable transportation to get to and from work daily * Live within 50 miles of the physical location (333 N Lake Parker Ave #2168, Lakeland, FL 33801) * A type of personality that thrives on social connection, work events, in-person mentoring, and uncapped career growth! **What We Offer:** * Competitive pay rate starting at $16/hr in training, with additional incentive eligibility after training graduation * Opportunities for career growth and development in a high-performing, fun culture * Collaborative and dynamic work environment with a team of exceptional individuals * Uncapped potential for professional growth and advancement * Comprehensive benefits package, including medical, dental, and vision insurance * Paid time off and holidays * Access to cutting-edge technology and tools to enhance your skills and performance **Why Join blithequark?** At blithequark, we believe in the power of exceptional customer experiences to drive growth and loyalty. We're committed to creating a workplace culture that is inclusive, supportive, and empowering. Our team members are passionate about delivering next-generation customer experiences, and we're looking for like-minded individuals to join our ranks. **Equal Opportunity Employer** blithequark is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law. **How to Apply** If you're a motivated and compassionate individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please visit our careers page at [careers.blithequark.com]( to learn more and submit your application. **Apply Now** Don't miss this chance to join a dynamic team of customer experience professionals and make a real impact on our customers' lives. Apply now to become a Seasonal Customer Service Representative – Onsite Support for Tax and Client Services at blithequark. Apply for this job